Kyle Pullen
Kyle Pullen at Secor Subaru
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Kyle Pullen

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
158 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

2 yrs, 1 mo

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

4.8

158 Reviews

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158 Reviews of Kyle Pullen

September 10, 2024

Dealership Rating
Employee Rating

Xxx c c c x c z z z z k y p w u More

by GDASHRIVER1
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2024

Secor Subaru responded

Thank you for the five-star rating! We'll see you next time! - Secor Subaru

September 09, 2024

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My car was actually totaled and Kyle and the whole dealership was supportive and very effective at communicating with me and my insurance agency More

by lsamton
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Sep 10, 2024

Secor Subaru responded

We're glad to hear Kyle and the Secor Subaru team were able to support you through a tough situation. Thanks for sharing your experience!

August 26, 2024

Dealership Rating
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Everything was handled smoothly and with efficiency and I was completely happy with my purchase More

by jwirzbicki
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Recommend Dealer
Yes
Aug 27, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your business! We're happy to hear you're satisfied with your purchase and hope you won't hesitate to reach out if we can be of service again in the future!

August 19, 2024

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Did work that I said not to and now my glove compartment won't close properly. More

by KNICKERSON2
Service Price Transparency
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Recommend Dealer
No
Aug 22, 2024

Secor Subaru responded

Please bring this in at your convenience and we will have this remedied Thank you, Shawn Murray Secor Subaru Service Manager

August 09, 2024

Dealership Rating
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Secor Subaru has been wonderful at servicing our car. They always get it in a timely manner and communicate while it is being worked on. This car goes to college with my son and I appreciate the thoroug More

by Lauralowry2
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Aug 12, 2024

Secor Subaru responded

Laura, we're delighted to hear that our service team at Secor Subaru has been able to provide you with timely and thorough care for your son's car. Thanks for sharing your positive experience!

August 05, 2024

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Employee Rating

I have used Tire Rack in the past to find the best tires for my Subaru Outback at the best price I could get. Secor service has installed them. Recently Secor service noted that I needed new tires. They sug More

by danfreiert
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2024

Secor Subaru responded

Thank you for sharing your experience! We're glad to hear that the upgraded tire finder on Secor Subaru's website made your purchase easier and more convenient. We appreciate your trust in our service team and look forward to assisting you again in the future!

August 03, 2024

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Finally a fast oil change. Thank you great job. Had the twins with me. Waiting room sufficed. More

by GWINTROB
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

Aug 05, 2024

Secor Subaru responded

Thank you for your review. We look forward to earning that extra star next time! - Secor Subaru

July 05, 2024

Dealership Rating
Employee Rating

Excellent service friendly knowledgeable staff always willing to help vehicle is always cleaned on my pickup day More

by LUNDYSEAN
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2024

Secor Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Secor Subaru provided excellent service and kept your vehicle spotless. We appreciate your support!

June 25, 2024

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Kyle was professional and kept me informed of the service being performed. Kyle also made sure the car was washed and vacuumed when the service was complete More

by Robey
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Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, David Pricone

Jul 01, 2024

Secor Subaru responded

Robey, thanks for sharing your positive experience with Kyle and the team at Secor Subaru! We're glad to hear everything went smoothly.

June 22, 2024

Dealership Rating
Employee Rating

Smooth professional service system. Need better online response to queries. I still don’t know if my info in client database fixed. More

by LINDARUTAN
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2024

Secor Subaru responded

Linda, thank you for the review. We appreciate your feedback and will certainly take it into consideration for future improvements to our communication processes. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

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