Kyle Tabar

Terrible and unprofessional experience! tried to purchase a brand new Jeep Compass Trailhawk that's been on the lot for 257 days brand new CASH as advertised online for $28,960 but would no tried to purchase a brand new Jeep Compass Trailhawk that's been on the lot for 257 days brand new CASH as advertised online for $28,960 but would not let me while deployed overseas with the miltary. I even talked to the GM about the issue and he even gave the same round about. They claimed that the price online is only for those that qualify with the best credit with Rebates qualifying as Military, Law Enforcement, and current/prior Stellantis customer all together as a bundle. The dealership is looking for a Unicorn customer that hardly exists. The dealership was trying really hard to get me to finance when I the customer made it clear that I wanted to purchase cash. When the Dealership showed me the invoice for pricing, the price had drastically gone up from $28,960- $37,534 which is ridiculous and a total bait and catch. their online website and AutoTrader for this vehicle does not specify any of the rebate conditions that I've stated above, to include the small print. NAPLES JEEP has been my worst encounter ever! very disappointed in the lack of professionalism when dealing with a cash buyer trying to unnecessarily go beyond to convince them to finance CASH is still KING last I checked. NAPLES JEEP is a MAJOR CATCH AND BAIT SCAM AND GET UPSET WHEN YOU CATCH THEM AND CALL THEM OUT, THERE ARE PLENTY OF OTHER 1 STAR REVIEWS THAT STATE SIMILIAR EXPERIENCES TO MINE READ THESE 1 STAR REVIEWS AND DO NOT SHOP THERE!!! More

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Great customer service. WE would definitely buy from them again. Very friendly and professional. Thank you WE would definitely buy from them again. Very friendly and professional. Thank you More

by EVANOCATEE Verified Customer Verified Customer

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Brian did a great job getting our car fixed. I would recomend the dealership to anyone. Great Job I would recomend the dealership to anyone. Great Job More

by joeldouglas54 Verified Customer Verified Customer

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Satisfied with everything. Everything was good. Why do you want 15 words minimum. I think this will do it for you. Everything was good. Why do you want 15 words minimum. I think this will do it for you. More

by sbmakhlouf Verified Customer Verified Customer

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Kelli is awesome but your prices are beyond the pale. I was pleased with her performance I was pleased with her performance More

by rivy Verified Customer Verified Customer

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I bought a jeep here and they hit me with 11% rate, not only because of my credit but she knew I could not run my credit again and have a fighting shot at getting a vehicle. I didn't write this review when only because of my credit but she knew I could not run my credit again and have a fighting shot at getting a vehicle. I didn't write this review when I bought the vehicle because it was back in 2021, I am sharing my whole experience. The reason I am writing this review is because this dealership is the worst with returning calls. My vehicle was paid off in July of 2023 and I have called no less than 15 times, and they have not sent me the difference for gap. If you enjoy communication with your vehicle purchase and ongoing, this is not the dealership. More

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Great purchasing experience from a great staff, they made it easy and very welcoming. I will be back. it easy and very welcoming. I will be back. More

by rdiaz14 Verified Customer Verified Customer

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This dealership was great I have owned jeeps and this was the best experience I have had with dealership would definitely recommend the best experience I have had with dealership would definitely recommend More

by anneboston Verified Customer Verified Customer

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Very please with the staff, non pressure sale. The salesman was outstanding, listened to my needs The salesman was outstanding, listened to my needs More

by mark@dvii.com Verified Customer Verified Customer

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Curiosity driver Edward is the best. He is always friendly and nice.. speedy service also He is always friendly and nice.. speedy service also More

by gary.link0069 Verified Customer Verified Customer

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