Mark Dunson
Mark Dunson at Vernon Auto Group
Refer Me

Mark Dunson

Service Manager

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

Contact Me
not yet
rated
47 Reviews

I started at Vernon Auto Group in February of 2015 and have loved every minute of it! My father started in the car business when I was 10 years old and it is amazing to see how just changing how we do our business can go from selling 10 cars a month to averaging 400 a month! I love working for the most review dealer in the Nation and strive to keep us as the best dealer in the Nation! Give me a call if you are in the market. Thanks!

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

Ford Product Specialist

not yet
rated

47 Reviews

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47 Reviews of Mark Dunson

June 10, 2024

Dealership Rating
Employee Rating

Called NUMEROUS times to get service. Talked to the same person but he would not call me back. Poor business. Went elsewhere. More

by Charles_schur
Service Price Transparency
Service Communication
Recommend Dealer
No
Nov 19, 2024

Vernon Auto Group responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (940) 552-2555 so we can make your experience a positive one.

May 11, 2024

Dealership Rating
Employee Rating

I think this is the best Ram dealership in the United States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driv More

by kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Honea, Robert Imel

Nov 01, 2024

Vernon Auto Group responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 04, 2024

Dealership Rating
Employee Rating

The Ford Service Department got my 2020 Ford Edge in quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. C More

by Deidreroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Vernon Auto Group responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2020

Dealership Rating
Employee Rating

2020 Ford F250 Purchase a Great experience This is our second Superduty purchase from Vernon Auto Group and again it was a great experience. Our Sales Associate Brian Hope was able to make our More

by PaulG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hope

Feb 19, 2020

Vernon Auto Group responded

Thank you! We enjoyed doing business with you again!

January 14, 2020

Dealership Rating
Employee Rating

Vernon auto group staff are knowledgeable, professional, and nice. We won't shop anywhere else.we have bought many cars there and always had a great experience! More

by Susan Long
Recommend Dealer
Yes

Other Employees Tagged: Morgan Chavez

Jan 17, 2020

Vernon Auto Group responded

Thank you for letting us help you with your new vehicle purchase. We hope you enjoy your new vehicle purchase.

December 01, 2019

Dealership Rating

Easy to work with got a good truck from them bought a few from Cody and from Vernon easy to work with over the phine More

by Colefranks143
Recommend Dealer
Yes

Other Employees Tagged: Cody Dunson

Dec 02, 2019

Vernon Auto Group responded

Thank you! We hope you enjoy your new vehicle!

November 20, 2019

Dealership Rating
Employee Rating

Great dealership to work with. Makes buying a new car or truck easy. No hassle no trouble just seamless transactions. The service department will get you in and out fast. More

by ccfarms.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson , Cody Dunson, Dan Gomillion, Chris Slaydon

Nov 22, 2019

Vernon Auto Group responded

Thank you for letting us help you with your new vehicle purchase!

November 09, 2019

Dealership Rating
Employee Rating

MUST READ!!! I couldn’t be happier with the people at Vernon. I received a rock bottom price on my new truck and got a great trade in value! But that’s not all! We couldn’t drive our car to Vernon to tra More

by RichardW
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson , Chris Slaydon, Chase in Chevy accessories (5)

Nov 15, 2019

Vernon Auto Group responded

Thank you so much for the great review and the 5 star rating! We are pleased that we were able to help you with your new car purchase!

November 01, 2019

Dealership Rating
Employee Rating

CHECK ENGINE LIGHT Took my 2018 GMC 3500 Duramax in for service. Dealership couldn't get the check engine light codes to repeat and I picked it up the next day. More

by Greg58
Customer Service
Recommend Dealer
Yes
Nov 04, 2019

Vernon Auto Group responded

Thank you for letting our service department help you. If you need anything else please give us a call.

October 28, 2019

Dealership Rating
Employee Rating

Recall fixed on my sons truck and it was done immediately and only took 30 minutes. Thank you again Mark Dunson for the quick response! More

by Happy customer
Recommend Dealer
Yes

Other Employees Tagged: Cody Dunson, Tikiesa Townsend

Oct 30, 2019

Vernon Auto Group responded

Thank you for letting us take care of your service needs. We look forward to working with you in the future.

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