Mark Lubrano

Drove from downstate to test drive a vehicle, zero complaints with my day and purchase complaints with my day and purchase More

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From the moment I entered the parking lot, Steve was more than willing to help me showing me the truck. Even though his shift was over, he stood until the whole process was over to tend my questions a concer than willing to help me showing me the truck. Even though his shift was over, he stood until the whole process was over to tend my questions a concerns. Besides his willingness he was also very knowledgeable through out the whole process. More

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Shelley Barr was extremely helpful, not only as we were looking to buy a new car, but also days after we had bought it. She made herself available to explain the new technology a week after we had been dri looking to buy a new car, but also days after we had bought it. She made herself available to explain the new technology a week after we had been driving the car and still had questions. More

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This is my third car purchased from both Cesar and Arlington Heights Buick GMC and my second in 2024. They have been great to work with on each deal. Ceasar is not a typical high-pressure sales assoc Arlington Heights Buick GMC and my second in 2024. They have been great to work with on each deal. Ceasar is not a typical high-pressure sales associate. He provides his customers' time to make their buying decision on their own time. The rest of the team is great in reaching terms that are good for all and the team who helped complete the paperwork is outstanding. More

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The experience was very efficient and professional. César and the team were a pleasure to work with. César and the team were a pleasure to work with. More

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Yesterday I had the pleasure of working with Cesar Martinez at Arlington Heights Buick GMC while purchasing my new car, and I couldn't be happier with the experience. From the moment I arrived, Cesar Martinez at Arlington Heights Buick GMC while purchasing my new car, and I couldn't be happier with the experience. From the moment I arrived, Cesar was incredibly welcoming and knowledgeable. He took the time to understand my needs and preferences without being pushy, which made the entire process feel comfortable and relaxed. Cesar's expertise in the various models and features truly helped me make an informed decision. He answered all my questions with patience and clarity, and I felt supported every step of the way. Thanks to his dedication and professionalism, I drove away in the perfect car for me. I highly recommend Cesar Martinez to anyone looking to buy a vehicle. His approach to customer service is exceptional, and I truly appreciate all his help! More

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No pressure. Kind people. First time I bought a car without getting a headache. Thank you. Kind people. First time I bought a car without getting a headache. Thank you. More

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Steve was perfect for us. Handled all questions and concerns very well. The dealership was very accommodating to us. Mark in the finance department went above and beyond to Handled all questions and concerns very well. The dealership was very accommodating to us. Mark in the finance department went above and beyond to ensure we received the Costco discount on his day off. This was much appreciated. More

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Good communication, helped me out, friendly, explained how the vehicle worked step by step, always worked to get what I needed to how the vehicle worked step by step, always worked to get what I needed to More

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Cesar was great. He was very responsive and all negotiating was done via email. Very smooth transaction. Highly reommended. He was very responsive and all negotiating was done via email. Very smooth transaction. Highly reommended. More

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