Dealership Experience
5 yrs, 9 mos
Industry Experience
32 yrs, 10 mos
Languages Spoken
English
81 Reviews
Write a Review81 Reviews of Mark Mauer
November 06, 2024
Fabulous experience, fantastic people, awesome, SOLTERRA ! Looking forward to putting lots of fun miles on my new ‘24 Limited. ! Looking forward to putting lots of fun miles on my new ‘24 Limited. More
Other Employees Tagged: Tina Dillon, Alexander Milkman , William Sheaf
September 28, 2024
We were treated with respect every appointment and every email/ text. Alex and the Surprise staff always provided us with superior client service. email/ text. Alex and the Surprise staff always provided us with superior client service. More
Other Employees Tagged: Charles Inman, George Palmer, Alexander Milkman, Ronnie Ramirez, Jonathon Inzunza
June 01, 2024
Everyone was very pleasant and easy to deal with. Highly recommend them, especially Alex and Travis. Highly recommend them, especially Alex and Travis. More
Other Employees Tagged: Todd Ackley, Alexander Milkman
May 18, 2024
George was a pleasure to work with. He was pleasant, respectful, and very knowledgeable. Subaru of Surprise provided a very relaxed atmosphere and it was nice to find out they are a fam He was pleasant, respectful, and very knowledgeable. Subaru of Surprise provided a very relaxed atmosphere and it was nice to find out they are a family owned dealership with another location closer to me in Chandler for my service needs in the future. More
Other Employees Tagged: Todd Ackley, Jonathon Inzunza, George Aguirre
April 23, 2024
Fast, friendly, super nice! Alex was helpful in all aspects of buying a new Crosstrek! I’m planning a trip up the California coast to enjoy 😊 Alex was helpful in all aspects of buying a new Crosstrek! I’m planning a trip up the California coast to enjoy 😊 More
Other Employees Tagged: Glenn Craney, Todd Ackley, Alexander Milkman, Ronnie Ramirez , Didn’t meet each person. But I will!
April 04, 2024
I bought a used car from here a few weeks ago. I can’t thank everyone here enough for such an amazing experience! I’ve always been paranoid of dealerships because many will do whatever possible to I can’t thank everyone here enough for such an amazing experience! I’ve always been paranoid of dealerships because many will do whatever possible to rip you off, but that was not the case with this place. They are 100% committed to great customer service and there’s no doubt that they showed it to me. They treated my boyfriend and I like a VIP the entire time. During the test drive, my boyfriend noticed a leak in the back of the car and the dealership took care of that before I bought it. It took some time, but there was always someone different updating us every 15-30 minutes to let us know where the progress was on fixing it, which I appreciated. I also saw in the paperwork that they gave me, along with the Carfax report, that they took great care of the car right after it was traded in. It had a ton of basic maintenance done on it, which tells you how well they take care of their cars. That definitely told me that I was purchasing my car from the right place. The buying process was simple and stress-free, as I never felt pressured. Something else I love about this place is that you can bring your dogs along, too! They let my small dog come along for the test drive and they treated her as a furry VIP as well. There’s no doubt that this place is special. The kindness everyone offers here is hard to find anymore in this crazy world. I traveled 2 hrs to check out the car that I bought and I’m glad that I did it. I want to thank Alex and everyone else for everything that you have done for me. This is sure an experience I will never forget and I’ll always recommend this place 100%! More
Other Employees Tagged: Todd Ackley, Alexander Milkman
March 28, 2024
Alex and the entire Team were great. This was the best experience I have had in buying a car. This was the best experience I have had in buying a car. More
Other Employees Tagged: David Castillo, Todd Ackley, Alexander Milkman
March 21, 2024
Top-notch and professional through all the phases of car buying. Alexander was knowledgeable yet understood our situation and did everything he could to make it an enjoyable experience. Would recommend surp buying. Alexander was knowledgeable yet understood our situation and did everything he could to make it an enjoyable experience. Would recommend surprise Subaru to anyone looking for a new car or potentially used car. Thanks guys it was great. More
Other Employees Tagged: Charles Inman, Todd Ackley, Dulcinea Pimentel, Alexander Milkman
March 03, 2024
Dave Costello and Team were WONDERFUL! ! We did a test drive on a Subaru Crosstrek Friday evening - told them the specs we needed - and the very next day, the exact vehicle we wanted arrive ! We did a test drive on a Subaru Crosstrek Friday evening - told them the specs we needed - and the very next day, the exact vehicle we wanted arrived shiny and ready to go!! The paperwork was also seamless thanks to Todd Ackley. Such a warm and welcoming team. It’s so refreshing to work with a Team who do a great job and were able to focus on keeping my wife happy!! Thank you Dave, Alex Milkman and Team!! More
Other Employees Tagged: David Castillo, Todd Ackley, Christopher Thom, Alexander Milkman
February 19, 2024
They made the buying experience amazing! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! More
Other Employees Tagged: Todd Ackley , Garrett