17 Reviews of Matthew Rodecap
October 25, 2024
Sabrina was amazing she is home now And I can say everyone is just as good everyone is just as good More
Other Employees Tagged: Sabrina Davis, J.D. LeBow
May 02, 2024
I called before I came and when I arrived Matt Boutte was prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a cal prepared and had the car out front ready to show me and the keys for my 2nd requested car ready too! I was treated with respect and it was such a calm and easy buying experience. Not at all like my other recent car shopping experiences. There was no pressure whatsoever trying to talk me into a car. Just mutual respect and I feel we both came out feeling good about our deal. Jeremiah in the Finance dept. was very helpful as well. He did not try to force me to buy the most expensive package of warranties, he talked to me about my needs andwe went from there. I don't feel like I was sold something I did not want or need. Iam very happy with my experience and the sales team of Bob Sight of Independence & highly recommend them! More
Other Employees Tagged: Matt Boutte , Jeremiah Bland
April 07, 2024
Bryan Nickerson was good to show my the car and work out a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there a deal. When completing the paperwork, the finance manager, Jeremiah Bland sold me an extended warranty I did not need, and he did not tell me there was a $100 deductible each time I used the warranty. He did return my $900 warranty payment, but it was recorded on the Bill of Sales so I had to pay a $90 sales tax to transfer the title. More
Other Employees Tagged: Bryan Nickerson , Jeremiah Bland
February 20, 2024
We purchased a 2019 Kia Optima from there a few years ago and overall the purchase was pleasant. HOWEVER, we recently just found out that our car has an excessive oil consumption issue that Kia is known for and overall the purchase was pleasant. HOWEVER, we recently just found out that our car has an excessive oil consumption issue that Kia is known for and they were far from helpful!!! Johnna in the service department was incompetent, and extremely rude over the phone. All I did was ask what they could do and she was whispering with someone on the other end and basically coming up with every way they could NOT to help us! When I told her we will not be purchasing another kia from them if this was the level of service we are going to receive, she hung up the phone on me! I highly recommend that you proceed with caution when purchasing a vehicle from a dealership that refuses to back their product and is so willing to be combative when it comes to an issue beyond the purchase! BUYERS BEWARE and to be clear we gave them a 5 Star after our purchase so don't be fooled by that either! More
Other Employees Tagged: J.D. LeBow , Johnna in the Service Dept
August 21, 2021
My entire buying experience was no less than stellar. Matt and Mike were amazing…extremely accommodating and helpful!! In and out in less than an hour. Matt and Mike were amazing…extremely accommodating and helpful!! In and out in less than an hour. More
Other Employees Tagged: Mike Goslee
August 13, 2021
Even with the shortage of new cars available they helped me find a car that met all my wants and needs at a reasonable price with no pressure. And they didn’t try to charge over the sticker price like some me find a car that met all my wants and needs at a reasonable price with no pressure. And they didn’t try to charge over the sticker price like some other dealers we had talked to. One dealer wanted $2000 over sticker price because of supply problems. More
Other Employees Tagged: George Cardarella *****
April 03, 2021
Ease of doing business. Online and finance partnership with my bank. Bryan Nickerson was awesome. Laid back, knowledgeable, and easy to work with. Definitely will refer people and come back in the future! with my bank. Bryan Nickerson was awesome. Laid back, knowledgeable, and easy to work with. Definitely will refer people and come back in the future! More
Other Employees Tagged: Bryan Nickerson, J.D. LeBow
March 17, 2021
Matt made turning in my old lease for a new lease super easy! I sent him an email and he put together a great deal for me. Well worth the drive from Lawrence, Kansas. easy! I sent him an email and he put together a great deal for me. Well worth the drive from Lawrence, Kansas. More