Mike Baker
Mike Baker at Arlington Heights Buick GMC
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Mike Baker

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
344 Reviews
4.9

344 Reviews

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344 Reviews of Mike Baker

December 14, 2024

Dealership Rating
Employee Rating

What a comfortable and pleasant purchase experience. Cesar was patient, knowledgable and focused on making sure any concerns were addressed and answered. Everyone was friendly and professional. We're lo More

by d.bertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Arlington Heights Buick GMC

November 23, 2024

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In the past I have had Buicks and I've always loved them. The Buick dealer ship and the employees there have always been friendly and honest. More

by deestankowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Werner

Nov 26, 2024

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

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Employee Rating

Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you! More

by kd.brooklyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Arlington Heights Buick GMC. It means a lot to us that you would travel out of state for our services. We look forward to assisting you with your future vehicle needs! Sincerely, The Team at Arlington Heights Buick GMC

October 29, 2024

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Employee Rating

Chris was professional and got the job done quickly while accompanying all of my needs. 10/10 would recommend. More

by Jeremy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi, Mike Evans

Oct 31, 2024

Arlington Heights Buick GMC responded

Thank you, Chris, for your wonderful review! We’re thrilled to hear that you found our service professional and efficient. At Arlington Heights Buick GMC, we strive to meet all our customers' needs, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

October 24, 2024

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I have 2 Buicks and they are both serviced at Arlington Buick . Service is great, service writers are excellent. More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Arlington Heights Buick GMC

October 20, 2024

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David in the service department was extremely helpful. He provided excellent customer service. I plan to use this service department for all my cars. More

by Nomistarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Arlington Heights Buick GMC

October 13, 2024

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Employee Rating

As always I received top notch service and prompt communication regarding the service being provided. Great job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Figuroa

Oct 15, 2024

Arlington Heights Buick GMC responded

Thank you for your kind words, David! We're thrilled to hear that you received top-notch service and prompt communication at Arlington Heights Buick GMC. Your satisfaction is our priority, and we look forward to serving you again in the future. Feel free to share your experience with others! Sincerely, The Team at Arlington Heights Buick GMC

October 13, 2024

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I have used Arlington Heights Buick for over 8 years and have always been happy with their service. More

by kenslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Aiello

Oct 15, 2024

Arlington Heights Buick GMC responded

Thank you for your continued trust in Arlington Heights Buick GMC over the past 8 years! We are thrilled to hear that you've always been happy with our service. Your satisfaction means a lot to us, and we look forward to serving you for many more years to come. Please don’t hesitate to reach out if you need anything! Sincerely, The Team at Arlington Heights Buick GMC

October 05, 2024

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Employee Rating

Unfortunately, due to the business of the shop, the truck was not checked out until the next morning. I was contacted about the repairs and cost. Once approved, the parts were ordered, and all completed the More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Oct 08, 2024

Arlington Heights Buick GMC responded

We appreciate your kind words, Jim. We are glad that we could get your truck fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Team at Arlington Heights Buick GMC

September 25, 2024

Dealership Rating
Employee Rating

Went in today to get my first oil change on my new Terrain. The guys at the service desk were awesome. They were polite and quick. I left the car to come back after work to pick up car. Everything wen More

by Fig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Arlington Heights Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Arlington Heights Buick GMC

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