Mike Brown
Mike Brown at Frank Brown Auto and Truck Ranch
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Mike Brown

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
89 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

33 yrs, 9 mos

Languages Spoken

English English

4.9

89 Reviews

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89 Reviews of Mike Brown

September 17, 2024

Dealership Rating
Employee Rating

Mike was very knowledgeable. He understood what we were looking for and directed us to the perfect truck. Friendly, courteous More

by tammydove65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 03, 2024

Dealership Rating
Employee Rating

Mike Brown worked with me every step of the way. I appreciated his help and love my new car! More

by Marjorie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes

Sep 05, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 02, 2024

Dealership Rating
Employee Rating

The car salesman was very helpful and kind ! Everybody was very helpful with us thanks More

by bibianaquezada67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyson Hall

Sep 05, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 26, 2024

Dealership Rating
Employee Rating

Outstanding customer service. Sales person went out of their way to help me buy a vehicle. My second vehicle and will definitely be buying here again. More

by Jennyann806
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Constancio

Aug 27, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 22, 2024

Dealership Rating
Employee Rating

They're nice to me they take are of me all the time I'm there More

by olga196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 20, 2024

Dealership Rating
Employee Rating

excellent specialists and excellent work been very friendly, knowledgeable and helpful throughout the process of fixing my vehicle. As well as the entire team of mechanics and representatives of this More

by TATIANA.LOTT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 03, 2024

Dealership Rating
Employee Rating

All the people at Frank Brown were very easy to do business with , definitely earned my business and I would recommend them to everyone. Great people !! More

by fishin4bears2
Workmanship
Service Time
Recommend Dealer
Yes
Aug 05, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

August 03, 2024

Dealership Rating
Employee Rating

Fast service, shuttle was also fast. Genuinely nice folks and would do business again later More

by tran_jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 29, 2024

Dealership Rating
Employee Rating

Entire Sales department went above and beyond, as well as installation department. They all exceeded my expectations. More

by Dennis S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kienan Beasley

Jul 07, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 18, 2024

Dealership Rating
Employee Rating

Always helpful and kind, making sure that I’m well taken care of from the time I drive up to the time that I get my car back! More

by Kpope0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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