Mike Brown
Mike Brown at Frank Brown Auto and Truck Ranch
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Mike Brown

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
98 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

33 yrs, 11 mos

Languages Spoken

English English

4.9

98 Reviews

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98 Reviews of Mike Brown

November 04, 2024

Dealership Rating
Employee Rating

Great team, work well done, great location, fair pricing, clean waiting room, nice waite time. More

by donstubbs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Botello

Nov 04, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

November 01, 2024

Dealership Rating
Employee Rating

The service department t has fast and friendly service ready to take care of your every automotive need. More

by ruckster99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

October 29, 2024

Dealership Rating
Employee Rating

Handled professionally and quickly. Didn’t oversell me things I didn’t need when they had an opportunity to. Love going to Frank Brown Honda. More

by PageMonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 25, 2024

Dealership Rating
Employee Rating

They try to help take care of your needs while getting your vehicle In a timely manner. More

by admin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

October 20, 2024

Dealership Rating
Employee Rating

Beyond excellent service, amazing and very professional staff, and complete confidence in purchasing. Beyond satisfied with my experience More

by brianandgarcia20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales Frank Brown GMC experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director

October 11, 2024

Dealership Rating
Employee Rating

Best dealership i have ever experienced in 30 years. Professional and quality work. No shennanigans More

by leahherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 04, 2024

Dealership Rating
Employee Rating

Everything went well! Picked out the car I liked on line. Drove it and loved it! Excellent experience! More

by DT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 28, 2024

Dealership Rating
Employee Rating

Phil made it quick easy, told me everything I needed to know about my car, and signing the documents were a Breeze he didn’t short any info got right to the point, overall just a great easy first experienc More

by eliorosco0418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson

Sep 30, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 28, 2024

Dealership Rating
Employee Rating

They helped me navigate a difficult situation regarding a 2018 CRV with a fuel pump (warranty recall) issue. Josh Berber’s at your dealership went over and above great customer service to make sure my daught More

by Jason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 17, 2024

Dealership Rating
Employee Rating

Mike was very knowledgeable. He understood what we were looking for and directed us to the perfect truck. Friendly, courteous More

by tammydove65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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