Mike Eggert
Mike Eggert at Secor Subaru
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Mike Eggert

Parts Manager

Secor Subaru

501 Broad Street
New London, CT 06320

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4.2
12 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

4.2

12 Reviews

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12 Reviews of Mike Eggert

June 06, 2024

Dealership Rating
Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

May 31, 2024

Dealership Rating
Employee Rating

Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 20, 2024

Dealership Rating
Employee Rating

Problem not solved. Was billed for a part that was not needed and not installed. More

by A_design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Secor Subaru responded

Hello, We appreciate you for taking the time to speak with us about this situation. We regret that special order parts are non-refundable and appreciate your understanding. We hope the temporary fix on your gate will get you through until the correct part arrives. Please don't hesitate to reach out if there are any concerns or questions before then. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

January 19, 2023

Dealership Rating
Employee Rating

Everyone I was very professional. I own two Subarus the service department was accommodating to my schedule . More

by KFALV1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Jan 20, 2023

Secor Subaru responded

We're grateful to you for trusting our team with your Subarus! We look forward to earning your trust again in the future! Thank you! - Secor Subaru

October 28, 2022

Dealership Rating
Employee Rating

The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More

by Deeghan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Culley, Shawn Murray, Kayleigh Sweet-Trew, Sarah Connolly, Anastacia Rebell, Kyle Pullen , Joycelyn Mata, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.

Oct 28, 2022

Secor Subaru responded

Thank you for the fantastic feedback! We appreciate you trusting the Secor Subaru team with your service needs and hope to see you again next time!

September 08, 2021

Dealership Rating
Employee Rating

They got me right in for my appointment. They gave me an rough estimate about how lone it would take and they were done before the time stated. They gave me a call when the car was done. More

by NAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Canela, Nick Hander, Lauren McGloin

Sep 09, 2021

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your vehicle's service needs! We appreciate your kind review and hope to see you again next time!

July 31, 2021

Dealership Rating
Employee Rating

The service department was very helpful and accommodating to my needs . They were professional and worked around my schedule. At reasonable prices and friendly atmosphere. More

by Mafalv57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren McGloin

Aug 02, 2021

Secor Subaru responded

Thank you for the positive feedback about our service team! We appreciate you coming to visit us here at Secor Subaru and hope to see you again next time!

June 29, 2021

Dealership Rating
Employee Rating

From the day I stopped in to inquire about buying my Subaru I felt like I was coming home. I feel I'm most always treated fairly. More

by TIGA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Holden, Chocolat Secor , Lauren McGloin

Jun 30, 2021

Secor Subaru responded

Thanks for the awesome review! We're so happy to have you as part of the Secor Subaru family!

May 18, 2021

Dealership Rating
Employee Rating

Clean and efficient service department. Secor does all my Outback service work. They do quality work and I have never been disappointed in the way my car has been returned to me. More

by Bicknas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 18, 2021

Secor Subaru responded

Thank you for the great review! We're glad you feel confident bringing your Outback to us! See you next time! - Secor Subaru

May 02, 2021

Dealership Rating
Employee Rating

Convenient location. The facilities are clean. The service work was done well. The waiting area had comfortable chairs, large screen TV and toys for young children. More

by Jrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Canela, Bryan Carambot, Nick Hander, Lauren McGloin

May 03, 2021

Secor Subaru responded

Thank you for your review! We appreciate your honest feedback, and look forward to seeing you next time at Secor Subaru!

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