Mike Evans
Mike Evans at Arlington Heights Buick GMC
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Mike Evans

Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Mike Evans

February 21, 2025

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Employee Rating

Mike Evens was my service rep for this visit. Mike was very knowable and very helpful. Great asset to your company along with your service manager, Mike Baker. More

by neldl93
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Recommend Dealer
Yes

February 18, 2025

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Fast and friendly service and bonus it was repaired faster than expected! Thank you Michael great communication! More

by jfeuling
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Service Communication
Recommend Dealer
Yes

February 16, 2025

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Employee Rating

The friendly and efficient service was great. Unfortunately, the service was not that great. I was told the automatic transmission fluid needed to be replaced at 45000 miles, Checking the owner More

by roni41249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Arlington Heights Buick GMC responded

Thank you for your kind words about your advisor. According to GM's Severe Maintenance Schedule, it's recommended to replace the transmission fluid at 45,000 miles, especially given the driving conditions in Illinois and the Chicagoland area. Additionally, as your vehicle is 11 years old, this service is strongly advised. We apologize that the leak wasn’t resolved during your visit, and please don't hesitate to contact us if you experience further issues with the tire—we’ll take care of it. We value your feedback and appreciate your business, and we hope to see you again soon.

February 05, 2025

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Employee Rating

Had a new remote programmed as a spare. Bought it elsewhere besides dealer. They said they were going to charge me even if it didn't program properly. After programmed old remote doesn't wo More

by S
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Service Time
Recommend Dealer
No

January 24, 2025

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My needs were taken care of promptly and I was in and out in a little over an hour. Great job. More

by rbhanssen
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Recommend Dealer
Yes

January 19, 2025

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Made appointment and got my car in on time and waiting room was nice and car was done on time More

by rbehrman
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Recommend Dealer
Yes

January 17, 2025

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Mike Evans in service is a pleasure to deal with! Very nice and helpful! Service like this is what keeps us coming back!! More

by icashem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2025

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Employee Rating

Mike Evans in service is a pleasure to deal with! Very nice and helpful! Service like this is what keeps us coming back!! More

by icashem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2025

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Employee Rating

Mike was very professional, honest and helpful in addressing all my vehicle’s service needs in a timely manner. More

by ANTONIOJ
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Service Communication
Recommend Dealer
Yes

December 31, 2024

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Employee Rating

Shelley is exceptional. I’ve been a customer for 20 years and I have only received the highest level of care. Thank you! More

by Jweid
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Recommend Dealer
Yes
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