Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,357 Reviews
4.9

1,357 Reviews

Write a Review

Dealership Experience

11 yrs

Industry Experience

33 yrs, 1 mo

1357 Reviews of Mike O'Connell

January 25, 2025

Dealership Rating
Employee Rating

Buying the used car from Buick AH was a great experience! Cesar greeted me at the door, asked me what I was looking for and got right to work! First- he asked if I wanted some coffee or water, then showed More

by obilookiy
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

January 25, 2025

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Bought my first car in 30 years from Cesar 3 years ago. Decided to trade in and buy a newer model and he was right there to make it happen! Very attentive to my wants and needs. Willing to help and make th More

by padkins777
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Chris Parisi

January 25, 2025

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Everything went smoothly My salesman Steve showed me the new stuff inside the car and how to use them. All went great. Thanks More

by jwreuland
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Nedanovski

January 17, 2025

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Steve was great to work with. After negotiations, I felt the deal we came up with on a new car was fair. The whole process went relatively smooth including the finance departmen More

by stavis50
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Recommend Dealer
Yes

Other Employees Tagged: Steven Nedanovski

January 16, 2025

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We were especially happy with Cesar! We had a very quick and smooth experience and never felt pressured it rushed. More

by t13w
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

January 11, 2025

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Really great dealership to work with. Very professional and extremely helpful. Just purchased my 2nd car…a Buick Envision. I love it. Shelley and Dan were fantastic. Highly recommend! Da More

by Dawn
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Recommend Dealer
Yes

January 11, 2025

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Tuvimos muy buena experiencia con César Martínez y salimos muy felices con la elección que tuvimos. More

by gabinomora7721
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Recommend Dealer
Yes

Other Employees Tagged: Michael Audino, Cesar Martinez

January 09, 2025

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Never buy a car from this dealer they do some shady stuff in the financing dept More

by Abs
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Recommend Dealer
No
Jan 09, 2025

Arlington Heights Buick GMC responded

ABS, Please feel free to contact me with more details. We use these reviews as teachable moments. Unfortunately, your review lacks detail. Call my cell: 847-878-1359. Thank You, Ariel Szwec Managing Partner

December 21, 2024

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Employee Rating

Cesar was friendly and able to answer all our questions. Cesar reviewed all the features and showed us how to use each one. More

by wasteman50
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Dec 24, 2024

Arlington Heights Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Cesar provided you with excellent service and took the time to ensure you understood all the features. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Buick GMC

December 19, 2024

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Employee Rating

Highly recommend! No pressure tactics! My salesperson was Chris Lahey and he did a fantastic job securing the vehicle that I wanted. He was very patient and answered a More

by DJ
Sales Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Arlington Heights Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Chris and our team was so positive. It's great to know that we were able to make your car-buying experience easy, worry-free, and enjoyable. We truly appreciate your recommendation and are grateful for your kind words about our staff. We look forward to serving you again in the future! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Buick GMC

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