Mike O'Connell
Business Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
1,357 Reviews
Write a ReviewDealership Experience
11 yrs
Industry Experience
33 yrs, 1 mo
1357 Reviews of Mike O'Connell
January 25, 2025
Buying the used car from Buick AH was a great experience! Cesar greeted me at the door, asked me what I was looking for and got right to work! First- he asked if I wanted some coffee or water, then showed Cesar greeted me at the door, asked me what I was looking for and got right to work! First- he asked if I wanted some coffee or water, then showed me the car I wanted to see, answered all my questions in friendly and sincere manner. There was no rushing or pressure, just listening to my needs and questions and trying to help me to the best of his abilities. He even let my friend mechanic to inspect the car next day. After making sure the vehicle was what I was looking for, I bought it the next day. This guys offered me fair price for my trade in. They made financing the car easy. Offered extended warranty and some other options but didn’t push or pressure. As a result- I’m driving a new car and as m happy. Thank you Cesar and the team! More
Other Employees Tagged: Cesar Martinez, Amin Aminipanah
January 25, 2025
Bought my first car in 30 years from Cesar 3 years ago. Decided to trade in and buy a newer model and he was right there to make it happen! Very attentive to my wants and needs. Willing to help and make th Decided to trade in and buy a newer model and he was right there to make it happen! Very attentive to my wants and needs. Willing to help and make things work out when possible. More
Other Employees Tagged: Cesar Martinez, Chris Parisi
January 25, 2025
Everything went smoothly My salesman Steve showed me the new stuff inside the car and how to use them. All went great. Thanks new stuff inside the car and how to use them. All went great. Thanks More
Other Employees Tagged: Steven Nedanovski
January 17, 2025
Steve was great to work with. After negotiations, I felt the deal we came up with on a new car was fair. The whole process went relatively smooth including the finance departmen After negotiations, I felt the deal we came up with on a new car was fair. The whole process went relatively smooth including the finance department. Communication was good and follow-up questions we had after purchase were answered in a timely manner. All in all a good experience. More
Other Employees Tagged: Steven Nedanovski
January 16, 2025
We were especially happy with Cesar! We had a very quick and smooth experience and never felt pressured it rushed. We had a very quick and smooth experience and never felt pressured it rushed. More
Other Employees Tagged: Cesar Martinez, Amin Aminipanah
January 11, 2025
Really great dealership to work with. Very professional and extremely helpful. Just purchased my 2nd car…a Buick Envision. I love it. Shelley and Dan were fantastic. Highly recommend! Da Very professional and extremely helpful. Just purchased my 2nd car…a Buick Envision. I love it. Shelley and Dan were fantastic. Highly recommend! Dawn K More
Other Employees Tagged: Daniel Szwec, Shelley Barr, David Figueroa
January 11, 2025
Tuvimos muy buena experiencia con César Martínez y salimos muy felices con la elección que tuvimos. salimos muy felices con la elección que tuvimos. More
Other Employees Tagged: Michael Audino, Cesar Martinez
December 21, 2024
Cesar was friendly and able to answer all our questions. Cesar reviewed all the features and showed us how to use each one. Cesar reviewed all the features and showed us how to use each one. More
Other Employees Tagged: Cesar Martinez
December 19, 2024
Highly recommend! No pressure tactics! My salesperson was Chris Lahey and he did a fantastic job securing the vehicle that I wanted. He was very patient and answered a No pressure tactics! My salesperson was Chris Lahey and he did a fantastic job securing the vehicle that I wanted. He was very patient and answered all questions. The process in purchasing my car was easy and worry-free. Would recommend this dealership highly as all the staff are kind and knowledgeable. More
Other Employees Tagged: Chris Lahey, Shelley Barr, Michael Audino