Nicholas Klinger
Nicholas Klinger at Smith Motor Sales of Haverhill Inc
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Nicholas Klinger

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
937 Reviews
4.9

937 Reviews

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937 Reviews of Nicholas Klinger

September 26, 2024

Dealership Rating
Employee Rating

The first service provider I talked too did not talk to me with respect. Very surprised. More

by SANJAY.PHD.GUPTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 25, 2024

Dealership Rating
Employee Rating

The facilities were clean and the servicing was prompt. There was no upselling or trying to convince to look at new vehicles which was not the purpose of my visiit. My service representative was polite and More

by Tamie Lauz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 25, 2024

Dealership Rating
Employee Rating

We have always received outstanding customer service at Smith Motors. We have purchased 5 vehicles from them and this is why we keep coming back. More

by PCORNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, repeat business, and for taking the time to leave us this wonderful feedback!

September 24, 2024

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Employee Rating

Prompt and on schedule, great communication and excellent service and quality of work. Will definitely use in the future More

by George C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 24, 2024

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Employee Rating

There’s a reason I keep coming back…. excellent service!! At the end of the day, that’s what matters! More

by CSCONTRADA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brockton

Sep 26, 2024

Smith Motor Sales of Haverhill Inc responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 22, 2024

Dealership Rating
Employee Rating

Rob and Nick were so accommodating. Easy to get in and out. Car rides like a charm. More

by FORD88RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob

Sep 22, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for Rob and Nicholas, and for taking the time to leave us this wonderful feedback!

September 17, 2024

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Employee Rating

Addressed my recall in record time - no appointment required - always very satisfied with Smith Motors service and their personnel. More

by RGEISSERHCWS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for the five-star review. We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

They put a new software and the car was worse when it was and they didn't want to cover my engine warranty More

by enderthen2007
Recommend Dealer
No
Sep 19, 2024

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 14, 2024

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Employee Rating

The service was excellent and Nick did a great job. We were offered a loaner which turned out great. Thanks More

by CMARHEFKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nicholas and our team. We're glad to hear we delivered such a great experience!

September 13, 2024

Dealership Rating
Employee Rating

Great help from Brock in ordering my new E Class car and showing me all the items and how to work them when my car was delivered. More

by RICHARDBAS
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Sep 13, 2024

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience, Richard! We sincerely value your business and look forward to your next visit.

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