Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
Refer Me

Paula Alpha

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
284 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

23 yrs, 9 mos

5.0

284 Reviews

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284 Reviews of Paula Alpha

September 11, 2024

Dealership Rating
Employee Rating

Juan is always in the details,great job! Paula helped me very well too. I will recommend it to my friends. More

by danielriver1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear that Juan and Paula provided you with excellent service. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

August 25, 2024

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Employee Rating

We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

by SamGrad89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thanks, SamGrad89! We're thrilled to hear you had another great experience with Marcos. It's fantastic that he helped you find the perfect CLE300 cabriolet. We appreciate your loyalty and look forward to assisting you again in the future!

August 13, 2024

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I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil More

by suze1951
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface

Aug 14, 2024

Mercedes-Benz of the Woodlands responded

Hi Suze, thank you for sharing your positive experience at our Woodlands dealership. We're thrilled to hear that Anthony provided you with excellent service and made the car-buying process easy for you. We look forward to welcoming you back for a detailed overview of your new Mercedes Benz E350's features.

August 10, 2024

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Employee Rating

Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

July 06, 2024

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Employee Rating

This dealership was clean and staff were extremely friendly. Katherine Stern was really helpful on my visit. More

by Junior Nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Jul 09, 2024

Mercedes-Benz of the Woodlands responded

Hi Junior, thank you for sharing your positive experience at our dealership! We're thrilled to hear you found our staff friendly, and our facility clean. We appreciate your feedback and look forward to serving you again in the future.

June 26, 2024

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Employee Rating

Katherine Stern was a joy to deal with for my recent purchase. She was warm, friendly, knowledgeable, and made this transaction one of the best car buying experiences I’ve ever had. My recent intera More

by jro282876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern, Steven Davis

Jun 27, 2024

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with Katherine, Jack, and Paula at MB of The Woodlands. We're thrilled to hear that our team provided you with exceptional service from sales to finance. We appreciate your kind words and your business!

June 09, 2024

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Employee Rating

I recently purchased a Mercedes AMG C43 from Woodlands Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Cl More

by RF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Trent Hjuler

Jun 10, 2024

Mercedes-Benz of the Woodlands responded

Hi RF, thank you for sharing your positive experience at Woodlands Mercedes! We're thrilled to hear that Trent and Nick provided exceptional service throughout your car purchase journey. We appreciate your feedback and look forward to serving you again in the future.

May 25, 2024

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Employee Rating

Highly Recommend this dealership and saleslady, Katherine Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining More

by Kimmie706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

May 28, 2024

Mercedes-Benz of the Woodlands responded

Hi Kimmie! Thank you for the glowing review of your experience at our dealership with Katherine and Paula. We're thrilled to hear that your car buying process was seamless and enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

May 22, 2024

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Employee Rating

Katherine and the rest of the crew did a great job helping us with our new car. The service department is over the top and everyone is very helpful. More

by Wgo409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Katherine Stern

May 23, 2024

Mercedes-Benz of the Woodlands responded

Hi Wgo409, thank you so much for your kind words! We're thrilled to hear that Katherine and our team provided you with excellent service. We pride ourselves on going above and beyond for our customers, and we're glad it didn't go unnoticed. We appreciate your feedback!

May 16, 2024

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Employee Rating

Gaston is the most helpful, knowledgable, and fair service advisor we have ever worked with. More

by WoodlandsSunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahamane Toure, Gaston Reyes

May 17, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much, WoodlandsSunny, for your kind words about Gaston! We are thrilled to hear that he provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

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