Phillip Richardson
Phillip Richardson at Frank Brown Auto and Truck Ranch
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Phillip Richardson

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
334 Reviews

Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Specialties & Trainings

Honda Council of Sales Leadership 2018

Honda Certified

View more specialties & trainings
4.9

334 Reviews

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334 Reviews of Phillip Richardson

October 29, 2024

Dealership Rating
Employee Rating

Handled professionally and quickly. Didn’t oversell me things I didn’t need when they had an opportunity to. Love going to Frank Brown Honda. More

by PageMonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 28, 2024

Dealership Rating
Employee Rating

Excellent sales staff. Rob and Phil made the process informative, uncomplicated and quick. Our best car buying experience! More

by dcsham73
Recommend Dealer
Yes

Other Employees Tagged: Robby Phillips

Oct 31, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 07, 2024

Dealership Rating
Employee Rating

Very pleasant and straight forward interactions with all members involved. Offered a good deal with no hesitation More

by luillo1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb

Oct 07, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 04, 2024

Dealership Rating
Employee Rating

We came in knowing what we wanted and they did a great job getting us in it. More

by Trent Cunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb McNair

Oct 07, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 04, 2024

Dealership Rating
Employee Rating

Very good place to buy a truck. I would buy a truck again. Nice people More

by philipandmelanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Jansen

Oct 07, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales Frank Brown GMC experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director

September 28, 2024

Dealership Rating
Employee Rating

Phil made it quick easy, told me everything I needed to know about my car, and signing the documents were a Breeze he didn’t short any info got right to the point, overall just a great easy first experienc More

by eliorosco0418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Brown

Sep 30, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 21, 2024

Dealership Rating
Employee Rating

This was a quick and easy process! I walked in, test drove the car I was interested in, and the rest is history! More

by ashley benton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes , Caleb finance

Sep 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 21, 2024

Dealership Rating
Employee Rating

No surprises or games, fair trade value, no pressure simple process. They have my future business to lose! More

by Wayne Black
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deanndra Mathes

Sep 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 08, 2024

Dealership Rating
Employee Rating

Philip is very professional, friendly and responsive. He helped with my leased vehicle trade and worked well. More

by rameshkadiyala1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 07, 2024

Dealership Rating
Employee Rating

Listened to my concerns about a new car and found what I needed. Gave a great inservice on how to use the cars options More

by ricrac.22373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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