Rachel Schofield

Last 2 times I visited. There was delays. Then when I get my vehicle back it's in disarray grease and dirt all over. Very disappointing. There was delays. Then when I get my vehicle back it's in disarray grease and dirt all over. Very disappointing. More

by vincent39 Verified Customer Verified Customer

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Fast, efficient effective, I will add some words to fill the fifteen word minimum,since effective communication does not require me to be verbose the fifteen word minimum,since effective communication does not require me to be verbose More

by eaccardi Verified Customer Verified Customer

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Going on 4 months, still haven't received refund of $4106.00 for cancelation of Dealer General warranty on 2/8/2024. $4106.00 for cancelation of Dealer General warranty on 2/8/2024. More

by ronc4488 Verified Customer Verified Customer

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Great service on my Jeep Wrangler. Thank you to the service department for another effortless visit. Thank you to the service department for another effortless visit. More

by richard@fleites.net Verified Customer Verified Customer

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Always great service! On time, professional and with a smile. They also have a shuttle, so you don’t have to wait at the dealership. On time, professional and with a smile. They also have a shuttle, so you don’t have to wait at the dealership. More

by stojkovska.n19 Verified Customer Verified Customer

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The sales process was relatively quick as these things go. We didn’t really feel like we had a lot of vehicle choice or that we got the best price they could have given us. I wish I had realized how incon go. We didn’t really feel like we had a lot of vehicle choice or that we got the best price they could have given us. I wish I had realized how inconvenient the manual locks would be! Also find it pretty cheap of Jeep not to put running boards on the sides. It looks very unfinished, but I will get some on Amazon and put them on myself. But all in all, we love our new Jeep. The paperwork and financing was very well done. The associate that did this with my husband was very good and knowledgeable. This was all handled quickly. The only real snag was in the delivery. We were told the vehicle was being “detailed “ and it took over an hour and a half. But then the Jeep was pulled up and I could see dust on it. It was not wet at all! So it was definitely not washed - which wasn’t the problem, because it already looked clean to start with. It’s the question of what they were doing for an hour and a half while we sat there! My husband got so tired of waiting that he went home in our car and I waited alone for another 20 minutes! My husband says the problem was probably the people who work in the back lot pulling the cars up. This is the main area where you need to improve. More

by clwelch925 Verified Customer Verified Customer

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The service agent was excellent but had an issue with the actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. More

by schueler0 Verified Customer Verified Customer

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Worst experience in my 70 years of life in buying a vehicle from a dealership. Wound up over trusting the sales person, sales manager, and finance manager and paying way over what I thought it was. vehicle from a dealership. Wound up over trusting the sales person, sales manager, and finance manager and paying way over what I thought it was. Temporary tag expired yesterday. Still no license plate. Totally a terrible experience More

by ronc4488 Verified Customer Verified Customer

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Trevor did a great job assisting us with our purchase! He was knowledgeable and attentive. He was knowledgeable and attentive. More

by lansingfamily Verified Customer Verified Customer

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Rachel was very good to work with to purchase my new vehicle. She was prepared when I arrived at the dealership and had the car ready for the test drive and it was charged and ready to go. We spent a vehicle. She was prepared when I arrived at the dealership and had the car ready for the test drive and it was charged and ready to go. We spent a fair amount of time inside the vehicle and she explained all of the features of the vehicle in great detail which was a huge selling point. Also, she stayed 2 hours after the dealership closed while we were working out the sales price and signing the docs. Michael Lawson was also very helpful with the warranty process, document process and providing helpful hints. He also stayed after the dealership was closed to finalize the sale. More

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