Robby Phillips
Robby Phillips at Frank Brown Auto and Truck Ranch
Refer Me

Robby Phillips

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.7
67 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

Honda Council of Sales Leadership

4.7

67 Reviews

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67 Reviews of Robby Phillips

November 04, 2024

Dealership Rating
Employee Rating

Every one was very polite and courteous. They were very professional and it didn’t take long to take care of the paperwork. I do recommend to anybody. Thanks, I am really enjoying my new Civ More

by henrygzambrano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 29, 2024

Dealership Rating
Employee Rating

Handled professionally and quickly. Didn’t oversell me things I didn’t need when they had an opportunity to. Love going to Frank Brown Honda. More

by PageMonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 28, 2024

Dealership Rating
Employee Rating

Excellent sales staff. Rob and Phil made the process informative, uncomplicated and quick. Our best car buying experience! More

by dcsham73
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson

Oct 31, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 27, 2024

Dealership Rating
Employee Rating

Me gusta el servicio de este lugar. Muy amables y atentos y muy buen servicio y precio. Lo recomiendo. More

by alenayha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

August 21, 2024

Dealership Rating
Employee Rating

My wife and I had a good experience with all the employees we dealt with.Rob was a very helpful associate to deal with and provided a easy path to accessing a new vehicle. More

by 2025 Pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 11, 2024

Dealership Rating
Employee Rating

Ronnie was very respectful and attentive when I spoke to him. He made sure what we went in for got done correctly. He did a great job and I appreciate how he called me afterwards to check on the vehicle and More

by m1luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria, Albert Botello , Ronnie

Jun 12, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 22, 2024

Dealership Rating
Employee Rating

The service department is great at this dealership. We always take our Pilot here for service. More

by Rasors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Richardson

May 23, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 12, 2024

Dealership Rating
Employee Rating

Rob is a very knowledgeable and accommodating salesman. Josh is my favorite mechanic. Both sales and service staff do a great job. More

by richardrroberts39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 01, 2024

Dealership Rating
Employee Rating

Best car buying experience I’ve had, Rob and the entire Frank Brown team make everything easy and quick. Thank y’all. More

by matthew89nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 07, 2024

Dealership Rating
Employee Rating

When the driver’s side window broke for no reason they replaced it and loaned me a car to drive. I had had the CRV for less than two days. They were so kind and helpful. More

by wphend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Loveless 5 stars

Apr 08, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

Apr 08, 2024

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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