Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
462 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

6 yrs, 11 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

4.9

462 Reviews

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462 Reviews of Robert Kirkwood

December 10, 2024

Dealership Rating
Employee Rating

Great dealership great people great cars awesome sales people I will send customers anytime awesome More

by epicconcertsaz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Certified Benz & Beemer responded

Dear epicconcertsaz70: Great feedback from you too! Thanks so much for sharing how well you were treated by Robert and the CBB team. We are grateful for your kind words and support. Please let us know when we can have the pleasure of serving you again in the future. Best wishes for the Holidays!

December 07, 2024

Dealership Rating
Employee Rating

Robert provided exceptional assistance during my search for an Audi RS 7. He went above and beyond every step of the way, demonstrating remarkable dedication and attention to detail. His hard-working natur More

by Ryan G from Philadelphia
Recommend Dealer
Yes
Dec 10, 2024

Certified Benz & Beemer responded

Dear Ryan G: We could be more pleased to hear how Robert went above and beyond in assisting you with your recent Audi purchase. It's great that he was so friendly and helpful throughout the sale process. Thanks so much for your business as well as your recommendation of Robert and CBB to others. We look forward to the pleasure of assisting you again, whether with our Service Department or when you are back in the market for your next vehicle. Happy Holidays!

December 03, 2024

Dealership Rating
Employee Rating

Robert was very knowledgeable and accommodating. Would recommend his expertise if looking for a car to buy! More

by Joeyviterbo
Recommend Dealer
Yes

Other Employees Tagged: David Williams

Dec 04, 2024

Certified Benz & Beemer responded

Dear Joeyviterbo: Thanks so much for your 5 Star review! We are delighted to hear that Robert was so helpful with your purchase. Your support is important to us as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can ever assist you again in the future. Happy Holidays!

October 29, 2024

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Robert was very attentive to my needs He listened and paid attention. I ended up going a different route, but through no fault of Robert. More

by bigjohngetz
Recommend Dealer
Yes
Oct 31, 2024

Certified Benz & Beemer responded

Dear bigiohngetz: Thanks so much for your 5 Star review! We are glad that Robert was so helpful with your vehicle search. We understand that sometimes customers decide to go elsewhere but still appreciate the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

October 28, 2024

Dealership Rating
Employee Rating

They took care of everything on line and delivered The vehicle long story on that but that was my fault great people to work with More

by jameserickson60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tara Price

Oct 31, 2024

Certified Benz & Beemer responded

Dear jameserickson60: We really appreciate you taking the time to share your online purchase experience with us. We are glad that everything went well. Thanks for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again.

October 27, 2024

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I had heard rumors that this business was not as great as it could be. In fact, they were much worse than my summary. I found that this is totally not true, they are very above board and sell a good pro More

by Tvl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Certified Benz & Beemer responded

Dear Tv10: Thanks so much for taking the time to let our customers know about your excellent car buying experience working with Robert. We are not sure where you heard the rumors, but we are glad that you found them to simply be not true. We are grateful for the opportunity to earn your business and look forward to being there for you in the future.

October 27, 2024

Dealership Rating
Employee Rating

Robert Kirkwood was awesome to work with! Great communication and he kept up on informing me of any changes that were taking place. Robert went out of his way and sent me multiple videos and More

by Clarsen28
Recommend Dealer
Yes
Oct 28, 2024

Certified Benz & Beemer responded

Dear Clarsen28: We strive to provide each of our customers with outstanding service and are delighted that you appreciated that from Robert. Your kind words and support mean so much. Please do not hesitate to let us know when we can have the pleasure of assisting you again in the future,

October 13, 2024

Dealership Rating
Employee Rating

Robert from CBB was a pleasure to work with. He was patient and displayed great customer service. I recommend him to anyone looking for quality customer service! More

by AU
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 14, 2024

Certified Benz & Beemer responded

Dear AU: Thanks for sharing how well Robert took care of you with your recent BMW purchase. We really appreciate your business as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can assist you again.

October 13, 2024

Dealership Rating
Employee Rating

Welcoming atmosphere, responsive to all questions, Robert and Tom made sure experience was informative and smooth. Nice variety of vehicles, spotless and well appointed dealership. Thanks! More

by sstclair0
Recommend Dealer
Yes

Other Employees Tagged: Tom Berra

Oct 13, 2024

Certified Benz & Beemer responded

Dear sstclair0: You are very welcome and thank you for sharing your positive feedback with us. We are glad that Robert and Tom made your Porsche purchase so easy for you. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again.

October 03, 2024

Dealership Rating
Employee Rating

Thanks for the awesome test drive! Your customer service is excellent as well. I appreciate your time More

by jm60711
Recommend Dealer
Yes
Oct 04, 2024

Certified Benz & Beemer responded

Dear jm60711: We are glad that Robert was so friendly and helpful with your vehicle search. Thanks for giving CBB the opportunity to earn your business. We look forward to helping you again in the future.

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