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Robert Kirkwood
Robert Kirkwood at Certified Benz & Beemer
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Robert Kirkwood

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
468 Reviews

Hello, My name is Robert Kirkwood. I am originally from Chicago, Il. I have my bachelors in Business Management and associates in Accounting. My favorite car is Lexus. I have been in the Business going on two years. I have a storied background in customer service, managing hotels for 10 plus years. Few years working directly with a President Secret Service team. On thing that sets me apart from other is I want each every customer to remember me and the amazing experience they had while in my company at the dealership. I want them to leave here knowing they are getting a very transparent and honest experience. Hopefully I can help you out soon.

Dealership Experience

7 yrs

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

4.9

468 Reviews

Write a Review

468 Reviews of Robert Kirkwood

January 23, 2025

Dealership Rating
Employee Rating

Tuan is amazing, a kind and caring man. He helped my husband and I get our luxury family vehicle and worked with us along the way. He showed us great communication and customer service th More

by lendiepatten
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Tuan Pham

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Jan 24, 2025

Certified Benz & Beemer responded

Dear lendiepatten: Thanks for taking the time to let our customers know about Tuan's amazing customer service! He truly does car about people and we appreciate that you shared that with others. We are grateful for your high praise and support. Please let us know when we can have the pleasure of working with you again.

January 23, 2025

Dealership Rating
Employee Rating

My experience with Tuan has been nothing short of enjoyable. Buying a new car can be stressful/emotional at times, but Tuan has made the process seamless and easy. Would highly recommend him to anyon More

by Rob Patten
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Tuan Pham

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Jan 24, 2025

Certified Benz & Beemer responded

Dear Rob Patten: On behalf of Tuan and CBB, you are very welcome! We could not be happier to hear that Tuan made your Land Rover purchase so seamless and easy for you. Thanks so much for business as well as your recommendation of Tuan and CBB to others. We look forward to the opportunity to provide you with another 5 Star experience in the future.

January 19, 2025

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Employee Rating

I had the pleasure of working with Robert while looking for a new car. Robert was patient, answered all of my questions, and if he didn’t know the answers he researched them for me. He made the buying proc More

by banzai_unrated_7t
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Jan 19, 2025

Certified Benz & Beemer responded

Dear banzai_unrated_7t: We really appreciate you taking the time to share your compliments of Robert's patient and helpful customer service. Thanks so much for giving CBB the opportunity to work with you and your dog! Please let us know when we can have the pleasure of assisting you again.

January 05, 2025

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Employee Rating

Robert was exactly what you want when you work with a salesman. He was helpful and very friendly. I hope he stays with the dealership so we can always buy our cars through him More

by liradominic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Sara Al Taay

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Jan 05, 2025

Certified Benz & Beemer responded

Dear liradominic: We really appreciate you taking the time to compliment the friendly and helpful customer service that Robert provided for you. We are grateful for the opportunity to work with you and are excited that you intend to return again in the future. We will aim to provide you with another high-quality experience when you do. Best wishes for the New Year!

January 05, 2025

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Employee Rating

We worked with Robert as our salesman. This is the second vehicle we have purchased with from CBB. We could not be more pleased with our experience. Very professional. More

by Daryn
Recommend Dealer
Yes
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Jan 06, 2025

Certified Benz & Beemer responded

Dear Daryn: We love to hear from our repeat customers! Thanks for sharing your very positive feedback with us! We are glad that Robert helped make your Land Rover purchase such a good one. Your continued support is greatly appreciated. Please let us know when we can ever assist you again in the future. Happy New Year!

December 31, 2024

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Employee Rating

They made the process so easy! ! Robert was amazing and we couldn’t be more pleased with our experience. More

by Stephanie R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Tara Price

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Jan 01, 2025

Certified Benz & Beemer responded

Dear Stephanie R: We could not be happier to hear that Robert helped you have an amazing car buying experience! Thanks so much for your kind words and support. We hope you enjoy your Tesla for years to come and keep CBB in mind should you ever need anything in the meantime. Happy New Year!

December 10, 2024

Dealership Rating
Employee Rating

Great dealership great people great cars awesome sales people I will send customers anytime awesome More

by epicconcertsaz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 10, 2024

Certified Benz & Beemer responded

Dear epicconcertsaz70: Great feedback from you too! Thanks so much for sharing how well you were treated by Robert and the CBB team. We are grateful for your kind words and support. Please let us know when we can have the pleasure of serving you again in the future. Best wishes for the Holidays!

December 07, 2024

Dealership Rating
Employee Rating

Robert provided exceptional assistance during my search for an Audi RS 7. He went above and beyond every step of the way, demonstrating remarkable dedication and attention to detail. His hard-working natur More

by Ryan G from Philadelphia
Recommend Dealer
Yes
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Dec 10, 2024

Certified Benz & Beemer responded

Dear Ryan G: We could be more pleased to hear how Robert went above and beyond in assisting you with your recent Audi purchase. It's great that he was so friendly and helpful throughout the sale process. Thanks so much for your business as well as your recommendation of Robert and CBB to others. We look forward to the pleasure of assisting you again, whether with our Service Department or when you are back in the market for your next vehicle. Happy Holidays!

December 03, 2024

Dealership Rating
Employee Rating

Robert was very knowledgeable and accommodating. Would recommend his expertise if looking for a car to buy! More

by Joeyviterbo
Recommend Dealer
Yes

Other Employees Tagged: David Williams

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Dec 04, 2024

Certified Benz & Beemer responded

Dear Joeyviterbo: Thanks so much for your 5 Star review! We are delighted to hear that Robert was so helpful with your purchase. Your support is important to us as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can ever assist you again in the future. Happy Holidays!

October 29, 2024

Dealership Rating
Employee Rating

Robert was very attentive to my needs He listened and paid attention. I ended up going a different route, but through no fault of Robert. More

by bigjohngetz
Recommend Dealer
Yes
Report | Print
Oct 31, 2024

Certified Benz & Beemer responded

Dear bigiohngetz: Thanks so much for your 5 Star review! We are glad that Robert was so helpful with your vehicle search. We understand that sometimes customers decide to go elsewhere but still appreciate the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

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