Roger Waugh
Roger Waugh at Smith Motor Sales of Haverhill Inc
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Roger Waugh

Sales Manager

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
221 Reviews

Dealership Experience

17 yrs, 11 mos

Industry Experience

23 yrs, 11 mos

4.9

221 Reviews

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221 Reviews of Roger Waugh

June 15, 2024

Dealership Rating
Employee Rating

Marc was amazing! He was over the top accomodating. The dealership went above and beyond. My wife and I couldn't be happier. More

by BADE_14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Coppola , Marc Wombalt. "Amazing"

Jun 17, 2024

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you and your wife enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 07, 2024

Dealership Rating
Employee Rating

Smith made the process of buying my vehicle and registering it quick and efficient. When I picked up my vehicle it was pristine. Mark took the time to show me the vehicle's features. All in all a g More

by LINDZEY62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark W.

Jun 09, 2024

Smith Motor Sales of Haverhill Inc responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 02, 2024

Dealership Rating
Employee Rating

Roger and his staff were super friendly and extremely helpful. There was absolutely no pressure, and delivered exactly what we were looking for at a very competitive price. And after the sale service, More

by RGUERTIN
Recommend Dealer
Yes
Jun 03, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Roger had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 25, 2024

Dealership Rating
Employee Rating

Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional More

by STACK.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2024

Dealership Rating
Employee Rating

Brockton and the team in the showroom were great to work with. I felt heard and appreciated. So happy I went to Smith to shop for my next automobile. More

by SANDRA.FUNARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

May 18, 2024

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 17, 2024

Dealership Rating
Employee Rating

My salesman was Chris Walden,He was very approachable,Heard what I was looking for and how much I wanted to spend,I felt very comfortable with him,We looked on the pc,And I knew what I wante More

by MAGGIEANDBOB57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Smith Motor Sales of Haverhill Inc and for helping to spread the word about us. Congratulations on your new purchase!

April 29, 2024

Dealership Rating
Employee Rating

I had such a low pressure, positive car buying experience. I would certainly tell others to try out Smith Motors! More

by mariclare.hamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Apr 30, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you, Mariclare, for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating greatly benefit us. We're glad we could help and hope to see you again!

April 07, 2024

Dealership Rating
Employee Rating

I had very pleasant experience at haverhill dealership. The team was very accommodating and walked me through the process. They presented ideal price for the vehicle so there was no time wasting. Marc was More

by KAMINI ADESARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein , Marc Wombloc

Apr 07, 2024

Smith Motor Sales of Haverhill Inc responded

Kamini, Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

March 20, 2024

Dealership Rating
Employee Rating

Brockton Payette and the rest of the team at Smith Motors did an outstanding job helping us purchase our new vehicle. More

by DWLAVOIE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Mar 21, 2024

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

February 03, 2024

Dealership Rating
Employee Rating

Marc did a great job/ super easy experience buying our e450. Great car and easy buying process. More

by BRIANDECKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Feb 04, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback!

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