Roger Waugh
Roger Waugh at Smith Motor Sales of Haverhill Inc
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Roger Waugh

Sales Manager

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
225 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

4.9

225 Reviews

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225 Reviews of Roger Waugh

September 21, 2024

Dealership Rating
Employee Rating

Mark was great took his time to go over all the features and explained all the apps. More

by RROY594371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Womboldt

Sep 22, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2024

Dealership Rating
Employee Rating

We’ve struggled with the quality of the car we purchased in 2022. Both Brock and Roger have gone out of their way to work with us and try to rectify all the issues. They are wonderful to work with and I wou More

by MABUONOPANA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette, Charles Chadder , Billy in the service department is great!

Aug 13, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 29, 2024

Dealership Rating
Employee Rating

Truly an Amazing dealership with the most informative and helpful employees. Thank you Smith Motors! They made my car purchase extremely easy and always give the best service. More

by Jackie Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks, Jackie, for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. It's great to hear that we were able to assist you and that you had such a positive experience.

June 24, 2024

Dealership Rating
Employee Rating

We depend on Lorenfor our new car purchases. One call to him engages the process, including procuring a salesman, negotiations, financing, registration, and delivery. He makes the entire process More

by RTPROVENCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Smith Motor Sales of Haverhill Inc responded

At Smith Motor Sales of Haverhill Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad you enjoyed your experience working with Loren, and it was a pleasure having you at the dealership. We appreciate your review!

June 15, 2024

Dealership Rating
Employee Rating

Marc was amazing! He was over the top accomodating. The dealership went above and beyond. My wife and I couldn't be happier. More

by BADE_14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Coppola , Marc Wombalt. "Amazing"

Jun 17, 2024

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you and your wife enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 07, 2024

Dealership Rating
Employee Rating

Smith made the process of buying my vehicle and registering it quick and efficient. When I picked up my vehicle it was pristine. Mark took the time to show me the vehicle's features. All in all a g More

by LINDZEY62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark W.

Jun 09, 2024

Smith Motor Sales of Haverhill Inc responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 02, 2024

Dealership Rating
Employee Rating

Roger and his staff were super friendly and extremely helpful. There was absolutely no pressure, and delivered exactly what we were looking for at a very competitive price. And after the sale service, More

by RGUERTIN
Recommend Dealer
Yes
Jun 03, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Roger had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 25, 2024

Dealership Rating
Employee Rating

Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional More

by STACK.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2024

Dealership Rating
Employee Rating

Brockton and the team in the showroom were great to work with. I felt heard and appreciated. So happy I went to Smith to shop for my next automobile. More

by SANDRA.FUNARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

May 18, 2024

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 17, 2024

Dealership Rating
Employee Rating

My salesman was Chris Walden,He was very approachable,Heard what I was looking for and how much I wanted to spend,I felt very comfortable with him,We looked on the pc,And I knew what I wante More

by MAGGIEANDBOB57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Smith Motor Sales of Haverhill Inc and for helping to spread the word about us. Congratulations on your new purchase!

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