Dealership Experience
18 yrs, 2 mos
Industry Experience
24 yrs, 2 mos
225 Reviews
Write a Review225 Reviews of Roger Waugh
August 12, 2024
We’ve struggled with the quality of the car we purchased in 2022. Both Brock and Roger have gone out of their way to work with us and try to rectify all the issues. They are wonderful to work with and I wou in 2022. Both Brock and Roger have gone out of their way to work with us and try to rectify all the issues. They are wonderful to work with and I would recommend them to anyone. More
Other Employees Tagged: Brockton Payette, Charles Chadder , Billy in the service department is great!
June 29, 2024
Truly an Amazing dealership with the most informative and helpful employees. Thank you Smith Motors! They made my car purchase extremely easy and always give the best service. helpful employees. Thank you Smith Motors! They made my car purchase extremely easy and always give the best service. More
Other Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein
June 24, 2024
We depend on Lorenfor our new car purchases. One call to him engages the process, including procuring a salesman, negotiations, financing, registration, and delivery. He makes the entire process One call to him engages the process, including procuring a salesman, negotiations, financing, registration, and delivery. He makes the entire process of purchasing a new car seamless. More
Other Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein, Charles Chadder, Tom Silva
June 15, 2024
Marc was amazing! He was over the top accomodating. The dealership went above and beyond. My wife and I couldn't be happier. He was over the top accomodating. The dealership went above and beyond. My wife and I couldn't be happier. More
Other Employees Tagged: Ben Coppola , Marc Wombalt. "Amazing"
June 07, 2024
Smith made the process of buying my vehicle and registering it quick and efficient. When I picked up my vehicle it was pristine. Mark took the time to show me the vehicle's features. All in all a g registering it quick and efficient. When I picked up my vehicle it was pristine. Mark took the time to show me the vehicle's features. All in all a good experience. More
Other Employees Tagged: Mark W.
June 02, 2024
Roger and his staff were super friendly and extremely helpful. There was absolutely no pressure, and delivered exactly what we were looking for at a very competitive price. And after the sale service, helpful. There was absolutely no pressure, and delivered exactly what we were looking for at a very competitive price. And after the sale service, was nothing short of wonderful. I would highly recommend Roger and Smith Motors if you are looking for a Mercedes. More
May 25, 2024
Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptionally helpful. More
Other Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein, Charles Chadder, Nicholas Klinger, Tom Silva , Matt Harris, Dave Penny, Craig Tedeschi
May 17, 2024
Brockton and the team in the showroom were great to work with. I felt heard and appreciated. So happy I went to Smith to shop for my next automobile. with. I felt heard and appreciated. So happy I went to Smith to shop for my next automobile. More
Other Employees Tagged: Brockton Payette
May 17, 2024
My salesman was Chris Walden,He was very approachable,Heard what I was looking for and how much I wanted to spend,I felt very comfortable with him,We looked on the pc,And I knew what I wante approachable,Heard what I was looking for and how much I wanted to spend,I felt very comfortable with him,We looked on the pc,And I knew what I wanted, He was very helpful,I love my Benz, Drives Beautifully,As well as its looks,Everyone was absolutely wonderful,who I came in contact with,I will definitely recommend Smiths Motors , More
Other Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein, Charles Chadder, Tom Silva , Matt Harris, Chris walden