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Sam Rylance
Sam Rylance at Toyota of Cedar Park
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Sam Rylance

Express Service Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Sam Rylance

September 08, 2024

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Employee Rating

Great job by Sam explaining any issues and options for my car. Quick turnaround as well. More

by J Guy Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2024

Toyota of Cedar Park responded

Thank you so much for your kind words for Sam and for taking the time to leave us this wonderful feedback!

June 12, 2024

Dealership Rating
Employee Rating

Sam was awesome, funny, and efficient! He was super thorough and his promise time to return my car was spot on! More

by Jennscowboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2024

Toyota of Cedar Park responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Cedar Park!

May 12, 2024

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Employee Rating

Sam in service was very helpful and pleasant to work with. He advised me when my car was ready after the oil change and tire rotation. Was out of there is less than an hour. More

by BKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2024

Toyota of Cedar Park responded

Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

April 30, 2024

Dealership Rating
Employee Rating

Sam and Jim provided top shelf service. . will return to CPT because of these two. More

by dmarkette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim

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May 01, 2024

Toyota of Cedar Park responded

Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad Sam and Jim were able to help, and we hope to see you again!

March 23, 2024

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Employee Rating

They were super fast in getting my car in and out for my first appointment More

by Clarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the awesome feedback! We look forward to seeing you at your next visit!

January 12, 2024

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Employee Rating

We had a very pleasant experience here. Everyone was courteous and made sure we understood everything about our new car as well as working with us on pricing. More

by Alice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Mercado, Adolfo Figueroa , Daniel Ramirez

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Jan 12, 2024

Toyota of Cedar Park responded

This brings music to our ears, Alice! Thanks for the excellent feedback. We are pleased to hear our team provided you a truly exceptional car buying experience! Enjoy and please do not hesitate to reach out with any questions. All the best!

December 06, 2023

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Employee Rating

Friendly staff and comfortable waiting area. Sam was my service rep and he was awesome. He was friendly, explain things throughly and answered all my questions. More

by Gracie_8411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none, Gracie! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Sam. Come back and see us soon!

October 30, 2023

Dealership Rating
Employee Rating

Excellent customer service, great service technician video of service checks performed, and Sam was a great Express Service Advisor! More

by Jr.saufferer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2023

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to Sam. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

October 15, 2023

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Employee Rating

Quick and easy. Took about an hour. Service adviser was great. Process was easy and fast More

by Mctotah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2023

Toyota of Cedar Park responded

We are so glad to hear this! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

October 06, 2023

Dealership Rating
Employee Rating

I have been a customer here since the week it opened. Always top notch service! Great staff and flexible service hours. More

by Sonardave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 07, 2023

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

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