TJ Lucas
TJ Lucas at RC Hill Mitsubishi-Ocala
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TJ Lucas

Sales Manager

RC Hill Mitsubishi-Ocala

3550 S Pine Ave
Ocala, FL 34471

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5.0
113 Reviews

Dealership Experience

8 yrs, 3 mos

5.0

113 Reviews

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113 Reviews of TJ Lucas

August 18, 2024

Dealership Rating
Employee Rating

Daniel was easy to work with and very straightforward, honest and efficient. I will definitely consider working with him again in the future! More

by anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gamero

Aug 23, 2024

RC Hill Mitsubishi-Ocala responded

Thanks so much for the kind words! We're thrilled to hear you had a great experience with Daniel. Looking forward to working with you again in the future. Have a fantastic day!

December 11, 2023

Dealership Rating
Employee Rating

We had a great experience at RC Hills. Tony Martin was exceptionally professional and courteous. Chad was friendly and knowledgeable. More

by Hank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin , Chad also gets five stars.

Dec 16, 2023

RC Hill Mitsubishi-Ocala responded

Wow, thank you for your awesome feedback about your time at RC Hill Mitsubishi Ocala! Tony and Chad are true gems, and it warms our hearts to know they made your visit special. If you ever need anything else, just give us a shout. Happy driving!

August 20, 2023

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My sale representative Daniel was fantastic! !The entire staff was extremely helpful and informative, super friendly. Answered all my questions and concerns. Walked me through the process and exp More

by Irieone4you
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas, Daniel Gamero, Brandon Tavish , Jose Moret

Aug 23, 2023

RC Hill Mitsubishi-Ocala responded

We're absolutely delighted to read your glowing review! Daniel and the entire team here at RC Hill Mitsubishi Ocala are thrilled to know that we could make your car-buying experience informative and enjoyable. Your words truly motivate us. If you ever need assistance or have more questions, don't hesitate to get in touch. Wishing you many wonderful journeys in your new vehicle!

August 02, 2023

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RC Hill Mitsubishi-Ocala has a great inventory of New & Pre-owned vehicles and a Award Winning Service/Parts Dept. The Team is very knowledgeable and professional. I would highly recommend. More

by 22desloover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 29, 2023

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Employee Rating

Professional, respectful, fast, competently, knowingly, politely. All the positive characteristics of this car model are disclosed. More

by Alex
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gamero

Jul 03, 2023

RC Hill Mitsubishi-Ocala responded

Alex, thank you so much for your kind words and positive review! We are thrilled to hear that you had a professional, respectful, fast, and knowledgeable experience with us at RC Hill Mitsubishi Ocala. Our team takes pride in providing excellent service and showcasing all the positive characteristics of our car models. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, RC Hill Mitsubishi Ocala

June 25, 2023

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Employee Rating

This dealership is very good to their customers. They are very knowledgeable about the car they sell. More

by melonyjohnson1207
Service Price Transparency
Recommend Dealer
Yes
Jul 01, 2023

RC Hill Mitsubishi-Ocala responded

Melony, Thank you for your kind words and positive feedback! We truly appreciate your appreciation of our dealership's commitment to providing excellent service and product knowledge. It means a lot to us that you recognize our dedication to our customers and the vehicles we sell. We look forward to serving you again in the future, and if you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, RC Hill Mitsubishi Ocala

June 17, 2023

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Employee Rating

After the stressful day I had, in and out of dealerships trying to find something that would work, but also accept my no credit history. I pulled into rc Hill just like one last try. My good lord came throu More

by Nichole Fairchild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gamero, Carlos Valdes , Jose Moret

Jun 20, 2023

RC Hill Mitsubishi-Ocala responded

Dear Nichole, Thank you for sharing your amazing experience with us at RC Hill Mitsubishi Ocala! We're thrilled that you chose us as your last stop and that Daniel provided exceptional service. It's heartwarming to hear that Daniel made you feel welcome and went the extra mile to ensure your satisfaction. We're truly grateful to have such a caring and helpful employee on our team. Congratulations on your new-to-you Ford Escape with low miles and a great warranty! We're glad that you're leaving with a huge smile and excitement. We're thankful for the opportunity to serve you and look forward to continuing to provide excellent service in the future. Thank you for choosing RC Hill and for your kind words about Daniel and our team. We appreciate your support! Best regards, RC Hill Mitsubishi Ocala

June 15, 2023

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Employee Rating

Wonderful experience. Love my new Mitsubishi. Scott was very helpful throughout the entire buying process. More

by Origomistevesherald
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Laney , Jose Moret

Jun 19, 2023

RC Hill Mitsubishi-Ocala responded

Origomistevesherald, we are so pleased you enjoyed your visit to RC Hill Mitsubishi-Ocala! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 15, 2023

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Employee Rating

When I entered the dealership I was taken by surprise that I didn't have a bunch of vultures surrounding me jumping at the chance to make a buck off of the next unsuspecting customer. I a completely diff More

by david.downs50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

RC Hill Mitsubishi-Ocala responded

Hi David.downs50, thank you for taking the time to leave a review for us at RC Hill Mitsubishi-Ocala. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 01, 2023

Dealership Rating
Employee Rating

They were good to work with and friendly. I was grateful they could work with us long distance. We needed to get in and out so we gave everything they needed the day before to be ready to sig More

by lynnmom5
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gamero

Jun 05, 2023

RC Hill Mitsubishi-Ocala responded

Hey Lynn, I appreciate your feedback but I have to say that this is not at all what happened. You were originally scheduled to arrive at the dealership when we opened at 9am but you didn't arrive until shortly after 12pm. Your paperwork was completed and your new vehicle was detailed and ready to go within an hour of your arrival at the dealership based on camera timestamps. I am sorry to hear that you had trouble returning your rental car but it's certainly not because it took over three hours to sign and drive. I will say it was a pleasure meeting and doing business with you and I hope you made it home safely. If you ever need anything you are more than welcome to reach out to me directly and I will be more than happy to assist, thanks! -TJ

Jun 06, 2023

lynnmom5 responded

We made it home safe and it was a very comfortable enjoyable ride. I'm very happy with my choice. Thank you

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