Terry Mills

We just purchased our third vehicle from Jacky Jones, even though we live in Signal Mountain. It’s all about trust - trusting that the vehicle is as presented and trusting the staff (Mandi) that you are even though we live in Signal Mountain. It’s all about trust - trusting that the vehicle is as presented and trusting the staff (Mandi) that you are being treated fairly. More

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Jacky Jones Ford in Sweetwater TN provides excellent service in both sales and maintenance. Our salesperson, Stan Anderson has sold us vehicles in the past and he is knowledgeable and respects his cust service in both sales and maintenance. Our salesperson, Stan Anderson has sold us vehicles in the past and he is knowledgeable and respects his customers. The entire staff at Jacky Jones is absolutely the best. Very happy with our new vehicle, they make car buying easy and enjoyable. More

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Wonderful service, friendly, and not overbearing. Very helpful and kind. Sales and staff was helpful.Ray Simpson was my salesman Very helpful and kind. Sales and staff was helpful.Ray Simpson was my salesman More

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Professional , did exactly what they said they would , easy to work with , comfortable experience and the hard work and quick responsiveness from sales Shauz Daniels was above expectations thank you Jacky easy to work with , comfortable experience and the hard work and quick responsiveness from sales Shauz Daniels was above expectations thank you Jacky Jones More

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Was helped by Tifani and Mandi, and they truly made me feel valued even though I’m from out of state(Arizona) and obviously won’t be bringing my vehicle there for service. They never rushed the process an feel valued even though I’m from out of state(Arizona) and obviously won’t be bringing my vehicle there for service. They never rushed the process and partnered with others from their team to coordinate a very smooth process. Tifani had the vehicle prepped and up front for me when I arrived, took lots of pictures and was so welcoming. Mandi, spent plenty of time going over the new truck features with me to ensure I was confident in everything before leaving as I was upgrading from a 10 year old vehicle and a lot has changed in a decade of vehicle features. Honestly, I’ve never had a good time at a dealership until going to Jacky Jones Ford. I would highly recommend the team there and their President of Morale(family dog on site) is an added bonus! More

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Very professional, easy to work with, returned all phone calls quickly and very knowledgeable great calls quickly and very knowledgeable great More

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Awesome, great, professional, timely, simple, easy, convenient, courtesy, knowledgeable, punctual , referable, reachable, family, oriented personable , convenient, courtesy, knowledgeable, punctual , referable, reachable, family, oriented personable , More

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Sales staff is outstanding, very helpful and understanding of the customers needs. Mandi is a perfect example! understanding of the customers needs. Mandi is a perfect example! More

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Friendly people and a remarkably easy process. I intend to buy from them again. Terry Kept me updated during my purchase and answered every question I had. He is a real professional. I intend to buy from them again. Terry Kept me updated during my purchase and answered every question I had. He is a real professional. More

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LORI BOLES @ Jacky Jones Ford is THE BEST! Her knowledge of Ford products is outstanding & her integrity is welcome & almost unbelievable in this industry. I commend the entire staff who I had Her knowledge of Ford products is outstanding & her integrity is welcome & almost unbelievable in this industry. I commend the entire staff who I had contact with through out the process, from purchase order to delivery & after delivery parts installation. I moved to Sarasota before my Super Duty arrived & returned to pick it up. I will drive 700 miles for my next Ford (2024 Mustang Dark Horse). Jacky Jones Ford customer for life!!! Thanks LORI!!! More

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