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AutoNation Acura Spokane Valley

Spokane, WA

4.9
358 Reviews

8325 East Sprague Avenue

Spokane, WA

99212

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Showing 358 reviews

May 29, 2024

My experience was of outstanding customer service, quality and efficiency. Anthony, my costumer service representative, provided a level of service far above what is typically experienced in the auto More

by tcaviness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony (service), unnamed woman sales person.
May 31, 2024 -

AutoNation Acura Spokane Valley responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Spokane Valley. Thanks for the recommendation, and have an amazing day!

May 29, 2024

Polite accommodating professional dealership in Spokane Valley Washington. They services my car and fixed my rims More

by clint.stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 31, 2024 -

AutoNation Acura Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 26, 2024

Easy to get a service appointment, staff always very courteous helpful and accommodating. Service manager gave understandable explanation of performed maintenance service. More

by jssaw69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, service manager
May 28, 2024 -

AutoNation Acura Spokane Valley responded

Hello, we're happy you found our staff to be so helpful during your experience here at AutoNation Acura Spokane Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2024

Always kind professional never had problem Acura has always been good to us must definitely recommend this place More

by Sangeeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 15, 2024 -

AutoNation Acura Spokane Valley responded

Hi Sangeeta, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 01, 2024

Upon arriving at the store we were allowed to look around, check things out and not be hassled by a salesman. Once we needed help they were very happy to help us and were polite, cordial and professio More

by DSchultz64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reiko, Russell,Jim
Mar 07, 2024 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2024

I do enjoy the info and knowledge that the employees provide when answering my questions. More

by judelefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Feb 09, 2024 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2024

This was my 5th Acura purchased at AutoNation Acura. Always a good experience. Reiko is the best! More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reiko and Russ
Jan 16, 2024 -

AutoNation Acura Spokane Valley responded

Hi Paul, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

January 08, 2024

First oil change after purchasing my car in the fall. Service was easy to schedule and they accurately predicted the general length of the appointment. Waiting area is pleasant and clean. Upon completion More

by w44shootingstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Jan 11, 2024 -

AutoNation Acura Spokane Valley responded

Hi, thank you so much for your positive comments about AutoNation Acura Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

My first time stopping in to get an oil change for my Acura TLX that I had purchased earlier this year from Acura AutoNation. They made the trip as stress free, listened to my concerns and even washed my More

by Shailee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Dec 06, 2023 -

AutoNation Acura Spokane Valley responded

Hi Shailee, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Spokane Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

I made an appointment for oil change for my Acura RDX with AutoNation Acura Spokane Valley. The front desk lady told me the cost was $79.95 for up to 5 quarts synthetic oil. But when I got my oil chang More

by makquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Dec 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Makquan, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (509) 590-1266 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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