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Autonation Mazda Carlsbad

Carlsbad, CA

4.4
169 Reviews

5365 Car Country

Carlsbad, CA

92008

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Showing 169 reviews

May 31, 2024

Excellent service and assistance and job well done. thank you for always good service and polite customer service More

by aurora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
May 29, 2024

The staff her is very professional and friendly. They review all proposes repairs with you and keep you updated on the progress of the work being done. More

by HunyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannielle
May 30, 2024 -

Autonation Mazda Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 27, 2024

My advisor Colin saved the day after have not one, but two fails prior. First, after not receiving a return call when I had a sensor go off and my car lost power on the freeway, to then after making my se More

by 1riomom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 29, 2024 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2024

Great experience at the dealership for my service yesterday. Brianna made the process super easy! More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Jose
May 23, 2024 -

Autonation Mazda Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

May 17, 2024

Outstanding service. I’ve got an amazing deal with that guys. I’m driving my brand new Mazda CX-5 and I’m so happy with that. Thank you guys so much More

by Talancheek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore, Ruby
May 19, 2024 -

Autonation Mazda Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Attentive, knowledgeable, friendly, professional sales person. modern clean showroom. Great selection. Convenient location. Great experience! More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
May 17, 2024 -

Autonation Mazda Carlsbad responded

Cindy, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 26, 2024

Austin Wise made my experience at Carlsbad Mazda very relaxing and thus time not stressful. I would buy from them again in the future. Thank you More

by annjkoo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Wise
Mar 28, 2024 -

Autonation Mazda Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2024

Clayton was outstanding to work with. He was very knowledgeable, professional and courteous. When I buy again I will look to him to assist in the process. More

by dustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton
Mar 25, 2024 -

Autonation Mazda Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 08, 2024

While I got the car I wanted at a price that came down, any follow up with this dealership was horrible. They messed up the loan process for pushing the loan through to my credit union, which delayed and c More

by jsabian1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian and whoever would call me back from finance or the dealership at all.
Mar 11, 2024 -

Autonation Mazda Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Mazda Carlsbad. If you are willing, please call our General Manager at (760) 620-0950 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 03, 2024

I’m 2 hours and 30 minutes into a routine scheduled maintenance. Frustrating that I was just told an update was on the way. It’s an oil change and a tire rotation… Never had this issue at the Escondid More

by Gallagj
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant. Above their pay grade.
Mar 06, 2024 -

Autonation Mazda Carlsbad responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (760) 620-0950 when you can so we can address this situation directly. Thank you and have a great day.

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