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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,043 Reviews
Call Dealership (888) 720-5017
View Awards

150 East El Camino Real

Mountain View, CA

94040

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Showing 1,043 reviews

May 31, 2024

Kevin LOFTUS, my service rep, is the best… cares, follows up. Available via text…he’s a10+! More

by sherieberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
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Helpful
May 31, 2024

Service is very good, I brought my car several times in for diagnosis and they took care of the all the issues every time. I recommend this dealership for service and diagnosis. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Helpful
May 31, 2024

The services requested were completed in a reasonable time w/ timely updates. The scheduling was very easy through the website. More

by hanjun_cho03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
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Helpful
May 29, 2024

Service advisors are super helpful, and the service is always quick (often same day) and effective. Labor is expensive, but you get what you pay for with BMW of Mountain View More

by ReviewAuthor123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
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May 30, 2024 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 29, 2024

Mark is an excellent sales, he provided me with all information I need. And he is very professional, I am willing to introduce him to my friends who want to buy a car as well. More

by ziyuansh96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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May 30, 2024 -

BMW of Mountain View responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 29, 2024

My service advisor Kyle was very good 👍. I recommend him. I will bring my car again when I need any service in the future. More

by jsroh
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 31, 2024 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Thanks for the recommendation, and have an amazing day!

Helpful
May 27, 2024

Jason Martinez was great. Very knowledgeable, friendly and helpful. I would happily work with him again. More

by Jwm408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Martinez
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May 28, 2024 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. If you ever need help, just give us a call. Happy motoring!

Helpful
May 26, 2024

Went in for a tire replacement and alignment. As always, got quality service and fast turnaround time. More

by hz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
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May 28, 2024 -

BMW of Mountain View responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

Very professional and courteous! Jason really went the extra mile for us to make sure our deal was exactly what we needed! More

by Flyboy1900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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May 27, 2024 -

BMW of Mountain View responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

Eric Peng provides the excellent service for us and everything goes smoothly. He is so patient and friendly and went through the functionality of our car thoroughly! More

by Shirley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peng
Report | Print
May 27, 2024 -

BMW of Mountain View responded

Hi Shirley, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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