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BMW of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.9
119 Reviews
Call Dealership (833) 262-4331
View Awards

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 119 reviews

May 31, 2024

Amazing service at BMW South Austin. Had a flat tire and they helped me out the same day - just a few hours notice. Justin was particularly helpful and great to deal with. Thanks to all More

by Zita.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Report | Print
May 31, 2024 -

BMW of South Austin responded

Hello Zita.healy, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

Helpful
May 31, 2024

Had my car serviced by Justin and let me tell you this was the smoothest experience I have ever had. He was able to do my regular servicing and thank the heavans he noticed a nail in my tire. Got it appro More

by CALVIN MEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Report | Print
Helpful
May 18, 2024

IF YOU ARE ON A WORK VISA OR ANY STATUS OTHER THAN A CITIZEN OR GREEN CARD HOLDER, DON'T BOTHER WITH BMW South Austin. They CANNOT finance for work visa holders, and this was only presented to me after More

by saurabh.salunkhe81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Mckey
Report | Print
May 20, 2024 -

BMW of South Austin responded

Saurabh.salunkhe81, it's upsetting to hear that your experience was anything but stellar. If you'd be willing to provide more feedback, please reach out to us at 512-438-7502 so we can assist you further.

Helpful
May 14, 2024

Amazing service done in a timely manner. Justin took care of my vehicle and was a easy and smooth process. More

by jackeline.giron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Report | Print
May 15, 2024 -

BMW of South Austin responded

Jackeline.giron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
May 09, 2024

Calvin is the best! So easy to work with and he is extremely kind and responsive. Always feel taken care of here. More

by Remimyers2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
May 09, 2024 -

BMW of South Austin responded

Remimyers2@gmail.com, we are so pleased you enjoyed your visit to BMW of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 06, 2024

Charles Reeves in the service department took great care of my vehicle needs! Comfortable waiting area, and free WiFi! Quick and easy process from start to finish!! I only trust Charles and his expertise!! More

by Jackiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Allen, Ivan Heredia, Charles Reeves, Mike Caligiuri, Calvin Medrano, Marco Moran, Justin Frazier, Vinny O'Flaherty, Adam Algarin, Brian Woolverton
Report | Print
May 13, 2024 -

BMW of South Austin responded

Jackiep, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 15, 2024

Great service - I had an unexpected flat. The fix was fast and Calvin was a joyful, kind, efficient service provider. Thank you! More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Apr 15, 2024 -

BMW of South Austin responded

Beth, we are glad we could help! If you have any further issues, please give us a call. We're always happy to help!

Helpful
April 10, 2024

Charles was very informative helpful and was able to wrap everything up in a timely manner More

by travis.smart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Report | Print
Apr 12, 2024 -

BMW of South Austin responded

Travis.smart, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 01, 2024

I went in to BMW of South Austin for a tire repair and Calvin Medrano was super attentive and helpful. More

by jess11rod
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Apr 03, 2024 -

BMW of South Austin responded

Jess11rod, we are so happy to read such a great review about BMW of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 31, 2024

Was a great experience, I’m happy with service, but having to type 15 words in the survey is annoying More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Apr 01, 2024 -

BMW of South Austin responded

Anthony, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!

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