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BMW of West Houston

Katy, TX

4.7
330 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 330 reviews

May 31, 2024

Because neither of us could close the deal by tomorrow I was told EVERYTHING discussed and put in an offer which I agreed to would reset ($500 discount and an additional $1000 on my trade). I was told a ma More

by rev.kpboone
Recommend Dealer
No
Employees Worked With
Derrick Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

BMW of West Houston responded

Hello, We pride ourselves on providing an exceptional experience, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 627-3055. We look forward to hearing from you.

May 29, 2024

I have been coming to BMW West Houston for nearly 5-years. I needed to get a replacement vehicle. I had a great sales experience. Sales person was very knowledgeable and easy to work with. The waitin More

by Doug Widenmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massine El Baghdadi
May 30, 2024 -

BMW of West Houston responded

Hi Doug, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 29, 2024

We really did enjoy working with Cyrus, he made everything so easy for us. Hope to work together again soon More

by mtecservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus
May 30, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 29, 2024

Cyrus was very responsive and helpful during the trade in of two cars. He made a tough deal become easy. If your in the market for a new or used vehicle go see Cyrus and you will not be disappointed!!! More

by kimberlymatthews06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Pope
May 30, 2024 -

BMW of West Houston responded

Kimberly, we are so pleased you enjoyed your visit to BMW of West Houston! We look forward to your next visit! Take care!

May 28, 2024

Mo was great at being patient with us and was able to answer all our questions which helped us in making a decision! More

by Getfitkaty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammadali Adelkhani
May 29, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

This was the easiest car purchase I have ever made. Cyrus and his team were great to work with. More

by Tina S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Pope
May 29, 2024 -

BMW of West Houston responded

Hi Tina, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 28, 2024

We recently purchased our 4th BMW from Vinnie Adduci at BMW West. Vinnie is the consummate professional: he is knowledgeable, thorough, responsive and trustworthy . . . truly a pleasure to work with. We ha More

by BlueS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Adduci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

BMW of West Houston responded

We are so pleased you enjoyed your visit to BMW of West Houston! We look forward to your next visit! Take care!

May 27, 2024

My car purchasing experience with Jose was a pure delight. He was very pro fessional and knowledge and made the experience very pleasant! I highly recommend Jose for all your car needs! More

by jawnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kali in finance.
May 29, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 27, 2024

Dealer staff was friendly. Not the fastest but it was a Saturday, so I expected delays, but the team had lined everything up so that I was in and out within a couple hours. More

by ebrahimzadehparsa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Luk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lourdes Ymson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 27, 2024

Friendly salesman Mr. Chris. He. Made us feel at ease and extremely helpful, we bought the car of our choice More

by asunwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris.
May 29, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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