Beaman Toyota

We just bought our 3rd new vehicle from Beaman and it will be our last. We have a minor problem with license plates and they will not return our calls let alone try to fix the problem. The Nashville BBB will be our last. We have a minor problem with license plates and they will not return our calls let alone try to fix the problem. The Nashville BBB gives Beaman a "D-" and says they are not an accredited business and we now understand why. I would suggest going to Murfreesboro, North, Gallatin or Robert's Toyotas, the BBB says they are all A+ and accredited. More

Had a terrible experience buying a 2023 Corolla GR. The salesman was polite but knew nothing about the car. The finance dept was useless and slow to respond to requests for necessary information. Th The salesman was polite but knew nothing about the car. The finance dept was useless and slow to respond to requests for necessary information. The manager listened to my complaints and did nothing. The service dept wanted me to bring in the car I TRADED IN for service. Overall customer service was a negative 5. More

It was during a recall they broke my windshield wiper motor. It worked perfectly fine until Beaman got hold of it. Then it started having problems and eventually went out. I drive very little and that's motor. It worked perfectly fine until Beaman got hold of it. Then it started having problems and eventually went out. I drive very little and that's why I didn't notice it immediately. I drive fewer than 5,000 miles a year, and try to avoid driving in bad weather. It finely went out completely. I brought it back to Beaman to fix it. They kept it for 11 days and charged me around $1,100.00. Again, I drive very little and a few months later the wiper motor went out completely. This time I took it to a different mechanic and was told that the windshield wiper motor was the original. So, not only did Beaman break my windshield wiper motor, they fraudulently charged me for a new one. I wanted to sue Beaman, but friends convinced me that it would be more trouble than it was worth. Lee Beaman was the owner at the time and as far as I'm concerned he owes me: $1,100.00 for fraudulently charging to fix the windshield wiper motor, and another $1,100.00 for what I had to pay an honest, competent mechanic to actually fix it! I think these creeps deliberately target women, especially older women. BEWARE!!! More

I brought my 2009 Rav-4 in for service on March 12, 2024. for oil/filter change and a tire patch. The Service Advisor advised me of the technicians findings which was recommended: air and cabin filter, rep for oil/filter change and a tire patch. The Service Advisor advised me of the technicians findings which was recommended: air and cabin filter, replace spark plugs, replace drive belt, battery service, cleaning of the terminals. I had my car serviced six (6 months ago) in September 2023, yet the tech in September did not advise me of these things needed to be done. Filters are not going to get as filthy as they were (the tech text a photo) in 6 months. So why didn't the tech in September know this. Also the tech March 12, 2024 states the front struts need to be replaced. It seems the tech in September 2023 did not go a very good job. I am not PLEASED, when I bring my vehicle in for service I am trusting that the tech is fully trained and would advise me of what repairs are needed, THANKS to the tech on March 12, 2024 who made these recommendations, More

They sold me a 2024 Toyota Tundra with 397miles on it and never disclosed it had that many miles on it and sold it to me new. Even the finance manager didn't know it had that many miles on it. Shameful and n never disclosed it had that many miles on it and sold it to me new. Even the finance manager didn't know it had that many miles on it. Shameful and not transparent at all. Should have been sold at a discount. More

The finance/contract warranty sellers are weasels. . Paid CASH. They added thousands of charges not even talked about while smiling and shaking hands. I feel as soon as a walked out they were high . Paid CASH. They added thousands of charges not even talked about while smiling and shaking hands. I feel as soon as a walked out they were high fiving on how much crap they threw in the purchase by making me sign a blank screen over and over. Very sneaky.. I had that weird feeling while sitting with them and when I was breaking it all down at home I got the surprise I am an idiot. Anyway. They did cancel everything but its like a month or two process. They are probably all like this but I specifically said I want NOTHING but the price and tax. Finance/warranty people make the whole place look bad when thats really not the case. More

Had the most amazing experience with Jacob & Jason specifically!! Jacob was our salesperson and Jason was the manager we worked with. They prioritized our safety and experience. When Jacob wasn’t happ specifically!! Jacob was our salesperson and Jason was the manager we worked with. They prioritized our safety and experience. When Jacob wasn’t happy with us not getting a good deal on our used car purchase, he went to his manager Jason to make sure we got a fair and great deal! Jason & Jacob worked to make sure the car was safe and in the best condition for our family! It could not have been a better experience working with Jacob & Jason!! They cared about us as the customer and were honest. We weren’t just a sale to them, but people they genuinely cared for. Cannot recommend them enough! More

Low ball trade by $6000. Was adding a protection package scam of $1500 as well. Buyers beware of this xx charge and low trade values. Was adding a protection package scam of $1500 as well. Buyers beware of this xx charge and low trade values. More

I bought a 2022 tacoma, used. Harlon who is the loan officer, told me about yhe extended warranty. He told 1/2 truth, and misds kead me. I have tryed to cancel my extended warrant Harlon who is the loan officer, told me about yhe extended warranty. He told 1/2 truth, and misds kead me. I have tryed to cancel my extended warranty, but know one will return my calls. I wish someone could help me. More

I had a standard oil change and tire rotation appointment that I set up online with Beaman in Nashville. I had my check engine light on and when I got there I asked them to see why it was on. I was told by that I set up online with Beaman in Nashville. I had my check engine light on and when I got there I asked them to see why it was on. I was told by the service rep that the total for my oil change/tire rotation was $100plus tax and I was then told that diagnostic for engine light was $90 plus tax. I was okay with that and asked her to have that done. I dropped my car off and left. I dropped my car off around 630am and did not hear back from anyone until around 3pm. When the service rep called me back she confirmed that they did diagnostic and an evap test due to the gas knob being loose. I never asked for an evap test. She then confirmed that the total for all service was $190plus tax. I asked her to confirm that I heard right and she said total was $190. I get to the dealership and the man there tells me my total is $359! That is not what the service rep told me and when I brought it to his attention he basically just said the diagnostic was $190 and oil change $100. I know I heard my service rep correctly when she said the total for all the service I had done was $190. I am very dissatisfied and disappointed with Beaman in Nashville. You need to work on clear communication on what total cost is and make sure you ask permission before doing a $190 service. I asked for diagnostic test which I was told was $90. Very dissatisfied with the service from Beaman. More