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Bill Utter Ford

Denton, TX

4.9
4,003 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,003 reviews

June 01, 2024

Has performed all the scheduled maintenance on my F150. Just had my first major repair at 118k miles. Cam phaser and timing components replacement. Completed timely and on estimate. Also most reasonabl More

by Djmaint58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Kason, my service advisor was excellent, I've had my cars serviced at Bill Utter multiple times and he has been the best service advisor to date. He kept me up to date on the progress of my car's AC repair More

by Laurwilliams123
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that Kason provided you with excellent service at Bill Utter Ford. Thanks for sharing your positive experience and for being a loyal customer!

May 29, 2024

Love Megan Meredith my advisor and the whole team who worked on my car behind the scenes! I appreciate all the communication and help! More

by babydragon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that Megan and the team at Bill Utter Ford provided excellent service during your visit. Thanks for sharing your positive experience with us - safe travels!

May 26, 2024

We have bought seven vehicles from Bill Utter Ford and have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want th More

by gaines_mathew
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Bill Utter Ford responded

Thank you for your continued support and loyalty to Bill Utter Ford! We're delighted to hear that Eddie has consistently provided excellent service. We look forward to serving you again in the future!

May 26, 2024

Team is great as always, friendly and fast. Take all my cars here including our Honda More

by Neilmac78
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Bill Utter Ford responded

Thank you for your trust in our business, Neil. We look forward to seeing you again at Bill Utter Ford!

May 25, 2024

Always great service. Everybody is friendly and helpful. Pricing is fair and competitive. It’s a bit of a drive for me to get there but worth the time. More

by paul.junkins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
May 28, 2024 -

Bill Utter Ford responded

Thanks for making the drive to Bill Utter Ford! We're glad to hear you find our service friendly, helpful, and competitively priced. We appreciate your support!

May 23, 2024

Everyone was great. Jacob Mooney, Claire and Denise have all been very helpful and nice to work with. More

by Bcorn2006
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Bill Utter Ford responded

Thank you for the kind words! We're glad to hear Jacob, Claire, and Denise made your experience at Bill Utter Ford a positive one. We appreciate your support!

May 21, 2024

Have used this dealership several times for both work vehicle and personal vehicle!! The service advisors have always been very polite and attentive!! Ms. Megan my service advisor today was great!!!! More

by BIDNIMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bill Utter Ford responded

We're delighted to know that you've had multiple positive experiences with us at Bill Utter Ford! It's great to see your shout-out for Megan and our friendly cashier. We appreciate the support, thank you!

May 17, 2024

2020 Escape in for service. Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It t More

by jbkbrand1jbkbrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Monica Utter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Bill Utter Ford responded

Thank you for bring this to our attention. We greatly appreciate the opportunity to address your concerns and Service Director, Patrick Nixon, is eager to continue this conversation and ensure that your experience is nothing less than completely satisfactory. Please don't hesitate to call Patrick at 940-321-7411 whenever you need direct assistance. Your satisfaction is our top priority!

May 16, 2024

Just had 100,000 mile service on my Ford F-150 at Bill Utter Ford in Corinth. Megan the service manager was very professional and considerate! And the work was done quickly. If I ever decide to replace m More

by Radioactive48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Bill Utter Ford responded

We're so glad to know that Megan and our team at Bill Utter Ford provided you with efficient, professional service for your F-150. We appreciate the support and look forward to assisting you in any future vehicle needs!

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