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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
258 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 258 reviews

May 31, 2024

Timely And very courteous. Easy to make an appointment for when you’re going to wait for vehicle. More

by BETS623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

I didn’t meet Paul Roderman but my car was ready to go and in great condition when I got it. More

by HAYLYNNEHAY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

One of the most important things to me is knowing that the work done on my vehicle is done right, the first time, every time and that has been my experience over and over at Ciocca. When you couple this w More

by rjvihs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, rjvihs! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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May 29, 2024

I like the The dealership as a whole. I like the pick up and drop off Service on the cars. More

by JAWS1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
May 29, 2024

Always can count on ciocca Ford of souderton to do the job right and in timely manner More

by CNEUM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
May 28, 2024

Tim the service writer and the mechanic assigned fixed my car in a timely manner. Always polite and courteous help at this dealership. More

by CGERHARD1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
May 28, 2024

They are on top of everything thru technology and they are very professional. I love the little videos send to my phone about what it needs! More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Lucy! If there is anything else we can do to help just let us know! Have a great day!

Helpful
May 28, 2024

Very professional and informative on what was going on with the vehicle and kept me updated More

by DEANMELISSAB1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ciocca Ford of Souderton responded

Dean, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
May 28, 2024

Great communication with progress updates. They were happy to work with me regarding my scheduling and timing needs More

by DAN.PESSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
May 27, 2024

They are so helpful very on task very quick care about customers and their needs More

by SLUFUANQUENDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

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