Coastal Volkswagen

DO NOT RECOMMEND. Stay away from this dealership, unless you want to be treated with contempt, utmost disrespect, and unprofessional demeanor. Ryan Getzinger was extre Stay away from this dealership, unless you want to be treated with contempt, utmost disrespect, and unprofessional demeanor. Ryan Getzinger was extremely unprofessional by refusing to speak to a customer inside the building like a human being. Instead Ryan Getzinger insisted for nearly 1 hour to only talk to the customer OUTSIDE in a subhuman manner. Needless to say, customer didn’t allow this dealership to touch their vehicle because it was obvious that they were unprofessional, incompetent, discriminatory, offensive, rude, disrespectful and most importantly male chauvinistic group. It is disappointing, however, it is true. They love a certain demographic of customers, and heavily discriminate against another “demographic” that they deem “less than.” As shocking as it is to experience this sort of racism in 2024, it is more disappointing and unfortunate for Coastal VW to have the audacity to treat their customers as second class citizens, solely because of their ethnicity. Unbelievable. Shame on Ryan Getzinger. More

The sales team was very responsive and professional. I had an excellent experience and would choose this dealer again I had an excellent experience and would choose this dealer again More

Johnny Walker was a great sales rep. He was very knowledgeable, personable, funny and honest. He was very knowledgeable, personable, funny and honest. More

Great experience overall. Were able to get my tire repair within a few hours. Very professional. Were able to get my tire repair within a few hours. Very professional. More

They were very helpful in getting my car back on the road and running smoothly again. Tested and replaced the battery since my car wouldn’t start at home without being jumped, and performed the 30k service b and running smoothly again. Tested and replaced the battery since my car wouldn’t start at home without being jumped, and performed the 30k service before it expired so my car is safe on the road. More

I had a great experience at Coastal VW… Jake Arena was our salesperson and he was anything but pushy. He was very laid back and easy going. Gave us the facts we needed about the car and the best deal he c our salesperson and he was anything but pushy. He was very laid back and easy going. Gave us the facts we needed about the car and the best deal he could. We told him that we had other cars to test drive and he didn’t try to talk us out of it as other dealerships did. It was a great experience! More

The salesman, Evan, was pleasant and easy to work with. Like most dealerships, I had to work through the back and forth with Evan and the sales manager, which was a little disappointing but not surprising Like most dealerships, I had to work through the back and forth with Evan and the sales manager, which was a little disappointing but not surprising, I suppose. Following the sale, I noticed some missing elements from the car (my fault - I should have caught them sooner), and when I reached out to ask about them, they responded after a few days and, to their credit, agreed to take care of them, thereby building some goodwill with a relatively easy gesture, but one that not every dealership would do. I've been driving VW cars since the '80's and when the time comes to buy another one I will start my search with Coastal, as I appreciate a dealer who prioritizes building a relationship over short term profit. More

Johnny Walker was our Sales Rep. He was fantastic! He helped us in the decision making process and listened to our needs. He was extremely knowledgeable and responsive. The whole car He was fantastic! He helped us in the decision making process and listened to our needs. He was extremely knowledgeable and responsive. The whole car buying experience was enjoyable because of Johnny Walker and we think we got the perfect car. More

Excellent inventory and great service. Salesperson Johnny Walker went above and beyond to ensure a seamless car buying process. Salesperson Johnny Walker went above and beyond to ensure a seamless car buying process. More