Corwin Ford Spokane

Staff very friendly. Non pushy. Listened to needs and made recommendations. Would definitely go to again when looking for a new or used vehicle. Large inventory in stock Non pushy. Listened to needs and made recommendations. Would definitely go to again when looking for a new or used vehicle. Large inventory in stock. More

I had a great experience with them. Cam helped me over the phone, and Justin took me for a test drive, and helped me with the rest. Great team, very happy with my truck. Cam helped me over the phone, and Justin took me for a test drive, and helped me with the rest. Great team, very happy with my truck. More

Kayla was my service advisor and was amazing! The repairs were done quickly and I got my car back sooner than expected. Thank you! The repairs were done quickly and I got my car back sooner than expected. Thank you! More

Had a 730 appointment for an alignment. Was quoted a time frame of 2 hours, thus 930am. I had to keep inquiring with Kayla about the status of my car. She was vague and then tried to sell m Was quoted a time frame of 2 hours, thus 930am. I had to keep inquiring with Kayla about the status of my car. She was vague and then tried to sell me repairs that I had done myself and the reason the car was in being serviced. She knew it was urgent for me to be at work and yet she didn't check on my car and it was done and sitting....and not until I went into to service office did she then inquire about my car...sending a text message to tech. Instantly the tech walked in with my keys and paperwork. She then passed me off to another advisor. I was charged for 'environmental fees' on an alignment and did not receive an alignment spec sheet either. She said my alignment wouldn't be within spec because I had a bad right LCA, which I just replaced with a brand new oem lca. My car pulls hard to the left after the alignment. I don't feel I got a quality alignment and sought a second opinion, where I was notified that I got a 'LAZY' alignment. My car now drives straight. I will not be returning to Corwin Ford. I have a been a customer of Gus Johnson since 2015 and this was by far the worst experience I have had at any Ford dealer. More

Excellent service department, friendly folks to work with. Will definitely consider using them again for future maintenance needs. with. Will definitely consider using them again for future maintenance needs. More

The mechanics who came to my home were professional and quick. Booking was really easy and painless. Great experience! quick. Booking was really easy and painless. Great experience! More

Stephan was great. Found a spot in the schedule to fit my vehicle in way before expected. Great job service! Found a spot in the schedule to fit my vehicle in way before expected. Great job service! More

The dealership is good. They need more mechanics to change oil. We had to wait a little longer than usual. They need more mechanics to change oil. We had to wait a little longer than usual. More

I appreciate the service department and the employees that work there. They are friendly and take the time to answer any questions I might have. Dick Morgan has helped me for years. And now that hes ch that work there. They are friendly and take the time to answer any questions I might have. Dick Morgan has helped me for years. And now that hes changed positions I'm happy to go with Jeff Kiehn who I trust with my Ford Escape. Gus Johnson had a great crew, and it has carried on with Corwin. More

They were extremely kind and efficient. Kayla is amazing and is always helpful and to the point when I am with her. She is your best customer service representative. Kayla is amazing and is always helpful and to the point when I am with her. She is your best customer service representative. More