Crain Kia of Conway
Conway, AR
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Service was prompt and I was kept informed along the way. I was offered popcorn and water. Some staff came along and talked with me so it wasn’t so boring waiting. I was informed on next service and addition I was offered popcorn and water. Some staff came along and talked with me so it wasn’t so boring waiting. I was informed on next service and additional services to get. More
I had a great experience at Crain Kia in Conway. Alicia was great! It was the simplest and fastest process I have ever encountered when purchasing a new car. Rita Langston Alicia was great! It was the simplest and fastest process I have ever encountered when purchasing a new car. Rita Langston More
Once again Delilah and the Crain Kia if Conway service team were all amazing! A+ experience team were all amazing! A+ experience More
I got exactly what I wanted. It was quick and easy. The employees were very helpful. Darian Hill was a delight to work with. It was quick and easy. The employees were very helpful. Darian Hill was a delight to work with. More
Andy was great! I will definitely be back for my next vehicle. The process was painless! I will definitely be back for my next vehicle. The process was painless! More
Generally, service communication is excellent (adviser-dependent, most are very good). The battery failed under warranty and they were able to replace it within a couple of days. This is a common (adviser-dependent, most are very good). The battery failed under warranty and they were able to replace it within a couple of days. This is a common issue with this model and others with the issue (based on forum posts and social media) usually have to wait much longer, maybe even weeks. More
I would say Thank You, Mr. Johnny, manager of Crain KIA’s service department for returning my call and addressing my concerns. He said moving forward I will be getting updates Johnny, manager of Crain KIA’s service department for returning my call and addressing my concerns. He said moving forward I will be getting updates regarding status of my daughter’s car. Thank you again, Mr. Johnny More
My last encounter with Kia service department was the best. They had my car for over a month, but gave me a new Kia Sportage to drive during that time. They were very helpful and in the future I plan on best. They had my car for over a month, but gave me a new Kia Sportage to drive during that time. They were very helpful and in the future I plan on purchasing a Kia Sportage. More