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Criswell Ford of Woodstock

Woodstock, VA

4.7
178 Reviews
Criswell Ford of Woodstock carries a huge selection of new and pre-owned vehicles in Virginia and the Shenandoah Valley. If you’re looking to lease or finance your next Ford, Criswell Ford has competitive lease specials and financing options on new Ford vehicles. Criswell Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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430 Hoover Rd

Woodstock, VA

22664

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Showing 178 reviews

June 12, 2024

Top notch. Easy to work with. Great people. Provided explanation of every detail of the buying process. Gave excellent recommendations on vehicle service and wa More

by ccnavret92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Sager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Criswell Ford of Woodstock responded

It's exciting to see you enjoyed a remarkable purchasing process while working with our friendly and knowledgeable staff. We hope to be of service to you in the future and welcome you to reach out if we can help in any other way.

June 10, 2024

George was very kind & took care of us through our vehicle transaction. Everything was quick & speedy. Thanks, George! More

by Ericb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Criswell Ford of Woodstock responded

It's our pleasure to help! Thanks for taking the time to let us know how we are doing here at Criswell. We value the opportunity to work with you and hope to be of service to you in the future.

June 05, 2024

Requested replacement of all of the fuel lines on a 97 Ranger due to leaking of one of the lines at the gas tank (and due to the age of the vehicle). I was contacted by Crisswell Ford and told that repla More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barb Riley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Shaffer, Clinton Grey
Jun 13, 2024 -

Criswell Ford of Woodstock responded

Thank you for taking the time to share this feedback. It is our goal to offer a positive service event and regret this was not your experience. We truly apologize for any misunderstanding and inconvenience. We welcome you to reach out to our service manager if you would like to discuss the details of this service experience.

Jun 13, 2024 -

Scott responded

If Criswell Ford truly cared about customer service, you would have reached out to me the day after I picked up my truck, and offered to finish ALL of the work that was not done. You knew I was unsatisfied, and the fault lies with your service department. The only way to make this right is to do the work you said you would do (and which I paid for), or reimburse me for the labor I paid for work that was not done.

May 30, 2024

This gentleman was very easy to work with and will do business in the future when needed. More

by jplitwiller
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Criswell Ford of Woodstock responded

Thanks for choosing Criswell! We value your business and look forward to continuing this working relationship.

May 25, 2024

No hi preasure sales. I had told the salesman from the start I was looking but would not make a decision before I brought my wife to see the vehicle. They let me look and More

by DLA92451
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott McMichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Criswell Ford of Woodstock responded

We're happy to see you were pleased with your overall experience at Criswell of Woodstock! We value the opportunity to work with you and hope to be of service to you in the future.

May 10, 2024

George has always been great to work with. Without his commitment to finding us the trucks we need, when we need them, we wouldn’t be able to grow our business. More

by James
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Warfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Criswell Ford of Woodstock responded

It's rewarding to know you can depend on George and Criswell to provide for your automotive needs in a timely and pleasant manner. We look forward to continuing this working relationship!

May 10, 2024

George has been a pleasure to work with. He is professional, knowledgeable and honest. George is an asset to the community. More

by ngreen
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Warfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Criswell Ford of Woodstock responded

Thanks for sharing this positive feedback! We value the opportunity to work with you and hope to be of service to you in the future.

May 10, 2024

As always, George was very helpful keeping me up to date on the build process and delivery. I will be seeing him soon when he delivers 3 more. George is the reason we keep coming back and don't look elsewhe More

by jbast
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Criswell Ford of Woodstock responded

We truly appreciate your patronage and look forward to continuing to meet your automotive needs. Thanks again for taking the time to highlight the efforts of our staff. We look forward to seeing you soon!

May 07, 2024

George was very helpful from the very beginning and helped us through all the steps of leasing our first vehicle. Thank you George for your patience and understanding. Shen-Paco is very grateful for More

by chubbell
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Warfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Criswell Ford of Woodstock responded

It's great to see you had a fantastic experience at Criswell! Many of our customers comment on the wonderful service they receive when working with George. We hope you enjoy your new vehicle and welcome you to reach out if we can help in any other way.

April 29, 2024

We have enjoyed our relationship with George and look forward to many more years. Thanks George More

by Rcastano
Recommend Dealer
Yes
Employees Worked With
George Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Criswell Ford of Woodstock responded

We value your business and appreciate knowing you've had such a great experience working with George. We look forward to continuing to meet all of your automotive needs!

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