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Diehl Kia of Hermitage
Hermitage, PA
523 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH.
Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied!
The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 523 reviews
June 13, 2024
Great staff, very helpful and pleasant. Salesman didn’t try to sell me something I didn’t want or throw in any surprise charges. Salesman didn’t try to sell me something I didn’t want or throw in any surprise charges. More
by newken1981
Verified Customer
Helpful June 12, 2024
They were personable and helpful. Thorough and efficient. It was a good experience. The salesperson and the finance services were excellent. Thorough and efficient. It was a good experience. The salesperson and the finance services were excellent. More
by dannakightlinger
June 11, 2024
Prompt, polite, professional, and extremely helpful with information on a repair our car needed to be safe. information on a repair our car needed to be safe. More
by Jusbus3087
June 10, 2024
Very easy laid back experience. We would definitely like to work with Craig again when the time comes to turn in our leased Telluride. We would definitely like to work with Craig again when the time comes to turn in our leased Telluride. More
by lsudew
June 08, 2024
Very communicative, clean, kind and transparent. We were treated with respect, fairness and understanding by all. We were treated with respect, fairness and understanding by all. More
by vlenzi2008
June 08, 2024
Unfortunately I had a recall that needed to be done on my car so I took it to Diehl Kia of Hermitage. The mechanic that worked on my car was very nice but I was met at the end with a multi-page list of thing car so I took it to Diehl Kia of Hermitage. The mechanic that worked on my car was very nice but I was met at the end with a multi-page list of things that my car needed to have fixed immediately. Once I had time to look at it, I took out my calculator and the suggested fixtures would total $2,900 all together. I wanted to cry! So I call my mechanic and I took the car to him today. I have a very reputable and honest mechanic that I've been going to for years.. and this man laughed at this list. Still, he went over everything anyways and showed me exactly what he was looking for down this list. Everything for the most part was a bold lie and guess how much my bill was? $149. That sure beats nearly $3000, wouldn't you agree? Never again will I be taking advice from a chain dealership. More
by RENEECARR88
Employees Worked With
June 07, 2024
Alicia is wonderful in service. Bought 4 Kias when this was Taylors, but bought my last at Cochran as I couldn't find a salesperson that I was comfortable with. My service experie Bought 4 Kias when this was Taylors, but bought my last at Cochran as I couldn't find a salesperson that I was comfortable with. My service experience makes me more likely to try again with sales in the future. More
by wyattwyatt
Employees Worked With
Alicia Houshol(?)
June 07, 2024
Very professional, friendly, and thorough. No pressure to buy. Kam was very knowledgeable about all automobile details. No pressure to buy. Kam was very knowledgeable about all automobile details. More
by hall.danmarylou
June 06, 2024
First time buyer for a kia. My salesman met me inside the front door and was very friendly and welcoming and we established a rapport immediately. He answered all my questions My salesman met me inside the front door and was very friendly and welcoming and we established a rapport immediately. He answered all my questions and listened to my concerns. He gave me options and was patient with me. His name was Geoff Wilson . More
by cheryl71560
