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East Bay BMW
Pleasanton, CA
371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 371 reviews
June 01, 2024
One of the most professional dealerships out there I’ve been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of our concerns are addressed and the cars are perfect. There is no dealership around when it comes to service. More
by mjudge
Employees Worked With
Myriam Flores , Amit Prasad
Helpful May 30, 2024
Took my car here for service for my BMW. Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 1 Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 10/10 More
by Joey
Employees Worked With
Mario Panela
May 29, 2024
Anmol and Amir were amazing. They were very nice and polite. They did Great follow-ups. We were undecided between pre-owned vs new and they happily showed us all the options. The They were very nice and polite. They did Great follow-ups. We were undecided between pre-owned vs new and they happily showed us all the options. They insisted, we test drive both to get better understanding. In fact, when we visited East Bay BMW, we were still undecided on even X5 vs GLE. I feel, our experience with them while visiting the dealership was one of the factor making us choose X5 over GLE. More
by Amit
Employees Worked With
Anmol, Amir
May 26, 2024
East Bay BMW is one of the best dealership in the bay area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. area. They always take care the customers like families. They see to it that your vehicle is in good condition by the time it leaves the dealershio. I will always recommend east bay to relatives and friends. More
by lpanlilio
Employees Worked With
Jonathan Kumar
May 24, 2024
Jivan was great, not high pressure, great knowledge of the product, great follow up and follow through. Super nice to have someone that knows the product. the product, great follow up and follow through. Super nice to have someone that knows the product. More
by SB
Employees Worked With
Jivan Kemper
May 24, 2024
Appointment was for oil and filter change. Upon inspection a rock chip was discovered on the windshield which was also serviced. Everything was accomplished as explained. Alex was very help Upon inspection a rock chip was discovered on the windshield which was also serviced. Everything was accomplished as explained. Alex was very helpful. More
by Don
Employees Worked With
Alex Nocon
May 24, 2024
Ben Simpson is very professional and courteous. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. More
by ohpsng
Employees Worked With
Ben Simpson
May 22, 2024
We bought our BMW from East Bay BMW dealer and been using their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. More
by candyong
Employees Worked With
Ben Simpson
