Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Empire Cadillac of Long Island City

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.9
325 Reviews
Contact Dealership
View Awards

56-15 Northern Boulevard

Woodside, NY

11377

Directions

By Type

Showing 325 reviews

June 10, 2024

The Best Cadillac dealership good vibes great people good energy make sure to get me what i needed good job! More

by Pvoxo666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edina Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Monroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Pirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabeena Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

We appreciate you taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are so glad that our team provided you with top-notch service and met your automotive needs. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
June 09, 2024

I needed service today and dealership obliged. Great location, service and customer service. Plus got vehicle washed. More

by LUVTWOJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us. We are happy to hear that our team took great care of you and your automotive needs. It is our pleasure to serve you. Safe travels!

Helpful
June 09, 2024

Personally have the best experiences every time I come to have my truck serviced. And Sally is amazing always going above and beyond to make sure all my needs are taken care of More

by T33SM00TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Sally consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Helpful
June 08, 2024

Thank you so much for very good quality service and work, always quickly responded and help! Thanks! More

by PiC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star rating! We are so glad that our team provided you with the quality care that you deserve. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

Helpful
June 06, 2024

The Service team is efficient in assessing an issue and getting you taken care of as quickly as possible. More

by ADRINA.BANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhamar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Empire Cadillac of Long Island City responded

Adrina, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
June 03, 2024

Great dealership! !Definitely puts their customers first and try to help out with the best possible deal to make sure you leave satisfied. More

by Macho0088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Empire Cadillac of Long Island City responded

Macho, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they put you first and tried to help you out with the best possible deal to make sure you left satisfied. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Cadillac of Long Island City team!

Helpful
June 01, 2024

The car was washed and cleaned and The service representative was very courteous and knowledgeable More

by SNAKEMAN131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Empire Cadillac of Long Island City responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very courteous and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
June 01, 2024

It was a great experience and the is that service didn’t take too long More

by ECS11105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathhuska questel
Report | Print
Jun 05, 2024 -

Empire Cadillac of Long Island City responded

Providing quality and efficient service is so important to us here at Empire Cadillac of Long Island City and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your service experience great. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
June 01, 2024

Very professional, courtesy & helpful The waiting area is so inviting and cozy Great job with the renovation More

by LAURYNGIRL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhamar Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Empire Cadillac of Long Island City responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were very professional, courtesy and helpful. Please do not hesitate to let us know how we may be of further service to you.

Helpful
May 25, 2024

Kathy did an excellent job providing me with the services I needed. Her professionalism showed as she took time to answer several questions which help me make an informed decision about the services I needed More

by OZELLAPROPSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
May 28, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are happy to hear that Kathy took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
1
2
...
33