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Ford of Galesburg

Galesburg, IL

4.5
766 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 766 reviews

May 28, 2024

This is one of the most rewarding deals I've ever made for myself and I thank Dylan for being there for me fantastic job young man keep up the great work God bless you and your lovely family as always and More

by martinbrobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Klinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ford of Galesburg responded

We are so happy we met and what seems like exceeded your expectations here at Ford of Galesburg. We try very hard to be sure each customer has a positive experience to remember. We hope to see you again in the future until then enjoy your new vehicle. Thank you Amy

May 29, 2024 -

martinbrobst responded

You're quite welcome and again thank you God bless keep up the great work everybody

May 27, 2024

Good service. Picked vehicle up at residence. Delivered back within 2 hours. A wonderful experience. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ford of Galesburg responded

This is a wonderful benefit we are able to provide I am so happy that you were pleased with all of it. We hope to see you for future visits. Thanks Amy

May 26, 2024

Ford of Galesburg is a place to be when it comes to service, you will experience good service and their customer service is awesome More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Ford of Galesburg responded

It is always nice to hear when our customers have had a great experience, we truly appreciate you taking the time to not only complete the review but to let us know that we met your expectations.

May 18, 2024

Worst experience ever, had to take my truck there 5 times before it ever got fixed More

by SCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DALTON STANCELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Excellent Always very friendly and helpful. Definitely would recommend this service department. Two thumbs up More

by Hasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Ford of Galesburg responded

Thank you so much for the positive feedback. We love to hear our staff is exceeding our customer's needs. We look forward to future visits. Thank you Amy Kelso

May 15, 2024

A routine maintenance turned into the need to “fix” a recall that could have become a roadside problem for me!! Thank you so very much for seeing the symptom and investigating and replacing the faulty p More

by slasak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

overall good. Have recall delivered to me by us mail . They knew nothing about it More

by JMWOODS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
May 09, 2024

They were great to work with and understand what problem is on truck all good everyone understands the problem! 😄 More

by Pilot74pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Greg Stacey at Ford of Galesburg was very friendly, down to earth and easy to work with! I had been driving my previous car for 20 years and was very apprehensive about the thought of buying a new vehicle More

by Stacey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Great service. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. More

by mrmurph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
DALTON STANCELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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