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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
325 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 325 reviews

May 31, 2024

All work was done perfectly and sooner than expected. Customer service is excellent as always. More

by akfriend.1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Helpful
May 30, 2024

Pleasant and helpful staff. Thorough check of my car. Will definitely be back for more service my car needs. VERY pleased. More

by goat657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgette V Pardee, Tim in service, fellas in parts.
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May 31, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 29, 2024

Brandon and his sales manager were excellent and worked hard to get us the best deal possible. Extremely satisfied with our sales experience. More

by JWW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bourke
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May 30, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We're thrilled that Brandon provided you with the best sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 29, 2024

Always professional and great service. Ryan always takes great care of me. I love having the maintenance plan all my maintenance is paid for with no extra fees. More

by osborneent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 30, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the great assistance provided by Ryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 28, 2024

What a wonderful experience to be able to have my Ford's parts recall work done right in my driveway! Quick, easy and done. More

by cyndy.berryman2014
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Dawn
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May 29, 2024 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
May 28, 2024

On this day a thunderstorm was Brewing and hail was expected. Everyone was still friendly, but in a hurry to get as much product sheltered as they could. I got an oil change in a timely manner.and wis More

by Mstagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 29, 2024 -

Gene Messer Ford of Amarillo responded

It's great to hear that despite the storm brewing and the rush to shelter products, everyone at the dealership remained friendly and provided you with a timely oil change. Your well wishes on the way out show kindness and appreciation for their efforts. Stay safe during the storm!

Helpful
May 24, 2024

JC was excellent! The service we got was fast and efficient. JC made me feel so respected and treated like an old friend. I’m super happy with the customer service More

by Paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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May 28, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the excellent assistance provided by JC! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

Good service clean shop nice people and friendly tech that work on you vehicles keep you vehicle clean More

by Buffalomankenny3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny pollard service tech colton
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May 28, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

Ryan Ethier did an excellent job. I received excellent customer service and enjoy taking my vehicle to Ryan to get it serviced! More

by Ike Rubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
Report | Print
May 28, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to learn about your positive experience and the excellent assistance provided by Ryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 23, 2024

Great service every time! Very nice and timely on every vehicle we own. We will continue to use Gene Messer for our vehicles needs. More

by Stwrt2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 24, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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