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Greenway Mazda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.7
526 Reviews
Let's break down just how much we have to offer here at Greenway Mazda, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Mazda models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Mazda lease for your specific needs. Once you're an owner, Greenway Mazda is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Mazda parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Greenway Mazda is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 9951 Southwest Fwy Houston, Texas, and proudly serve drivers from The Woodlands, Humble, Spring and League City as well.
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9951 Southwest Fwy

Houston, TX

77074

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Showing 526 reviews

May 27, 2024

LA ATENCIÓN DEL VENDEDOR FUE MUY AMABLE Y TRATÓ DE AYUDARME EN TODO MOMENTO Y ME EXPLICÓ TODO LO QUE YO NECESITABA. POR ESO LE DOY UN 10. More

by Bosakewi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Chilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Greenway Mazda responded

Gracias por compartir su experiencia! Nos alegra saber que ha recibido una atención amable y útil en Greenway Mazda. Apreciamos mucho sus palabras positivas, esperamos verle de nuevo pronto!

Helpful
May 24, 2024

Tony and Christopher helped me understand the importance in service maintenance of my vehicle also helped me in making this a positive experience from another location that didn’t have attentiveness nor reg More

by naz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
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May 24, 2024 -

Greenway Mazda responded

Thank you for sharing your experience! We're glad Tony and Christopher could provide the attentive service and detailed information you needed at Greenway Mazda. It's great to hear that we met your car service needs, especially after a less positive experience elsewhere. Safe driving ahead!

Helpful
May 24, 2024

Greenway Mazda helped me understand my car service report and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. More

by naz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
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May 24, 2024 -

Greenway Mazda responded

We're glad to hear that Christopher and the Greenway Mazda service team were able to assist you with your car's issues. Thanks for sharing your positive experience!

Helpful
May 23, 2024

Great service. No pressure. Spent the time to make me really happy with my car. And then went the extra mile when I realized I needed to buy some floor mats. More

by Cameronphairpope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nwaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Greenway Mazda responded

Cameron, we're delighted to hear you had a great experience at Greenway Mazda! Thanks for sharing your positive feedback and enjoy those new floor mats!

Helpful
May 18, 2024

The service was good and fast. The staff was friendly and answered my questions well More

by Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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May 20, 2024 -

Greenway Mazda responded

Yang, we're delighted to hear that you had a positive service experience! Our Greenway Mazda team is dedicated to providing efficient service.

Helpful
May 12, 2024

No one press me to purchase a car, I told sales make me a good offer and I will purchase the car which I did. More

by Tecknavator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Gauvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Nwaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Greenway Mazda responded

We're glad to know you had a pressure-free experience at Greenway Mazda and found the right deal for your needs. Thanks for choosing us, we appreciate it!

Helpful
May 07, 2024

Good overall experience from greeting to service setup to payment. Amenities including coffee and water made the short wait more comfortable. More

by Lomonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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May 07, 2024 -

Greenway Mazda responded

We're glad to know you had a good overall experience at Greenway Mazda and appreciated our amenities. We aim to make every visit comfortable for our customers. Thanks for the positive feedback!

Helpful
May 04, 2024

Worst experience I ever had at a dealership misdiagnosed the problem with my vehicle and kept it for 2 weeks and fixed nothing. More

by EJordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Eason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
1.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Greenway Mazda responded

I'm really sorry to read about your experience. Misdiagnosing a problem and keeping your vehicle for two weeks without fixing anything is not the standard of service we aim to provide. I'd appreciate the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

May 06, 2024 -

EJordan responded

We spoke on numerous occasions about refunding my diagnostic fee and you said it was out of your hands. I want a full refund.

Helpful
May 02, 2024

Christopher was easy to work with and my car sounds so much better after my service visit. More

by bforrestmazella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
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May 03, 2024 -

Greenway Mazda responded

We're delighted that Christopher provided accommodating service! Thanks for working with us at Greenway Mazda. Safe travels!

Helpful
May 01, 2024

check-in procedure, advisors and video review were all excellent! I can't remember my advisors name, but she was excellent! More

by run26coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Greenway Mazda responded

We're glad to know that you had an excellent experience with our team at Greenway Mazda! Thanks for the positive feedback about our check-in procedure and video review. We look forward to serving you again in the future!

Helpful
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