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Gresham Toyota

Gresham, OR

4.6
674 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 674 reviews

May 31, 2024

The Service department is excellent. I appreciate the courteous mindset of the people working in Service interface with a customer. Dan did an excellent job. More

by koenigj037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan gets 5-stars
May 25, 2024

Friendly, knowledgeable and very engaged . He was on point and kepted me informed while I was waiting. Very comfortable place to wait. He had my. Vehicle complete ahead of time. Great all arou More

by Joseph392113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 27, 2024 -

Gresham Toyota responded

We're delighted to hear that you had such a positive experience at Gresham Toyota! It's great to know our team kept you informed and completed your vehicle ahead of time. Thanks for the kind words!

May 25, 2024

Joshua was Professional, expedient,friendly. So was all of the other people I interacted with. Good experience. More

by C.amato1823
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joshua
May 28, 2024 -

Gresham Toyota responded

Thank you for sharing your positive experience with Joshua and the team at Gresham Toyota! We're glad to hear everything went smoothly. Enjoy your new ride!

May 24, 2024

It was fine, I got my driver side mirror replaced. It wasn’t a big deal. I really liked Carter. Brandon had an odd snarkiness that seemed to come out on my second visit for the mirror replacement. He More

by Jackiejaywhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 24, 2024 -

Gresham Toyota responded

Thank you for sharing your detailed feedback. We're glad to hear that Carter provided a positive experience and will address the concerns with Brandon to improve our service. Safe travels!

May 23, 2024

I'm just disappointed with price. Oil change $130????? I'll never gonna come back to that dilership More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roemmich
May 24, 2024 -

Gresham Toyota responded

Zee, we apologize for any frustration caused by the pricing of our services. We strive to offer competitive rates and high-quality service, and we hear your concerns. Without your full name or contact information, I can't look at your service history, but I would venture a guess that we installed synthetic oil in your vehicle, which would account for the price. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 23, 2024

Service went well and I will use them again. i like there service and facility. More

by Rolfemrehse
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan kim
May 23, 2024 -

Gresham Toyota responded

Thank you for the great feedback! We're glad to hear the service at Gresham Toyota met your expectations and we look forward to seeing you again. Safe travels!

May 23, 2024

Always taken good care of at Gresham Toyota and this time was as good as usual More

by Cartner6795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
May 23, 2024 -

Gresham Toyota responded

It's our pleasure to consistently welcome you to Gresham Toyota with attentive service! Thank you for the stellar review!

May 23, 2024

Dan listened to me and saw to a specific request. He offered a ride home since my service appointment was going to take longer than expected. He was friendly and professional. More

by Jerrymish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 24, 2024 -

Gresham Toyota responded

We're glad to hear Dan took great care of you during your visit! Thanks for sharing your experience with us at Gresham Toyota.

May 22, 2024

Dan the service rep was very helpful and accommodated my need to reschedule Thanks Dan More

by annkohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
May 22, 2024 -

Gresham Toyota responded

Dan will appreciate you taking the time to share your fantastic experience, Ann. Thank you for trusting Gresham Toyota with your service needs!

May 21, 2024

Brandon in the Service Department at Gresham Toyota in Gresham, Oregon went above and beyond to get my ten year after purchase maintenance performed (12 items total). Now my car is like new again and I r More

by rhino0199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bodmer (5-Stars)
May 21, 2024 -

Gresham Toyota responded

We're so glad to know that Brandon and our service team at Gresham Toyota were able to provide you with such thorough maintenance! It's great hearing your car feels like new again. Thanks for the awesome review, we appreciate it!

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