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Hendrick Toyota Concord
Concord, NC
964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 30, 2024
Service department is great here with Nicolas A. He is very knowledgeable about car repair, and always approachable for any questions. He provides great customer service every time! He is very knowledgeable about car repair, and always approachable for any questions. He provides great customer service every time! More
by Sandyhyun
Employees Worked With
Nicolas Anatrella
Helpful May 29, 2024
Took Tacoma in for routine service where an issue was identified with the rack and pinion. Although it took three hours to service the truck, they said they couldn't get an answer on warranty coverage fo identified with the rack and pinion. Although it took three hours to service the truck, they said they couldn't get an answer on warranty coverage for the rack and pinion problem during the entire time I was there? They promised to follow up first thing the next day with answers and still haven't. This is exactly why I chose to get an extended warranty to avoid surprises and be sure to be covered. Disappointed. Just do what you say you're going to do. More
by chip.hunter
Employees Worked With
Brittany Snyder
May 29, 2024
I met with Todd Burdekin, Todd worked with me to find what I wanted in a car. He was courteous and professional and with his help I found the car I leased. Anthony Arellano took the time to explain and h what I wanted in a car. He was courteous and professional and with his help I found the car I leased. Anthony Arellano took the time to explain and help me with the financial end of the deal. I was very satisfied with the dealership. More
by tom
Employees Worked With
Todd Burdekin - 5 Stars, Anthony Arellano
May 29, 2024
Kevin Harris is a great salesman! He listen to the customer and he hears the customer! Thank you Kevin for all you did for me! He listen to the customer and he hears the customer! Thank you Kevin for all you did for me! More
by Dorothymills66
Employees Worked With
Matthew Kaiser, Kevin Harris
May 27, 2024
Dealership worked with us with no pressure placed on us. We have purchased our last two vehicles here and have been very happy with results. We have purchased our last two vehicles here and have been very happy with results. More
by greggdittman
Employees Worked With
Jimmy Michalec
May 26, 2024
Andrew Macias and Brandon were very helpful. As soon as I walked into the dealership I was greeted nicely. Andrew demonstrated excellent communication skills, salesman skills, listening skills, As soon as I walked into the dealership I was greeted nicely. Andrew demonstrated excellent communication skills, salesman skills, listening skills, positive attitude, and patience. Andrew thank you for being kind and helping me today. You are awesome. Thank you as well Brandon. More
by Tyiesha Watkins
Employees Worked With
Andrew Macias, Branden Payne
May 24, 2024
I appreciate Mr. Woody Woods. He always makes every effort to see to it that my service appointment is as easy as possible. His knowledge and experience puts me at ea Woody Woods. He always makes every effort to see to it that my service appointment is as easy as possible. His knowledge and experience puts me at ease. The other staff is friendly as well. More
by ruthgrammy613
Employees Worked With
Woody Woods
May 24, 2024
Have bought 13 vehicles from this dealership since 2003 and have always felt appreciated.. Kevin Harris helped us this time and did a great job. from start to finish.. and have always felt appreciated.. Kevin Harris helped us this time and did a great job. from start to finish.. More
by richjudyw
Employees Worked With
Eric was great...very pleasant and personable.....explained things fully., Kevin Harris
May 21, 2024
Chris Gazone is always amazing! Literally always! Even on his “bad days” he still gives amazing service. He is special and I’ve only seen him since I’ve been servicing my car there Literally always! Even on his “bad days” he still gives amazing service. He is special and I’ve only seen him since I’ve been servicing my car there for 7 years More
by jnkarpeh
Employees Worked With
Chris Garzone
