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Honolulu Buick GMC

Honolulu, HI

4.3
1,056 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,056 reviews

May 31, 2024

Liana Ancheta-Ongory Is the reason for a 10 star rating. Excellent customer service and follow up. Wonderful personality, courteous and kind. More

by CINDYHAWAII
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Liana Ancheta-Ongory
May 31, 2024 -

Honolulu Buick GMC responded

Hi Cindy, we're delighted to hear that Liana provided such excellent service at Honolulu Buick GMC Cadillac. Thanks for sharing your experience, come visit us again soon!

May 31, 2024

Awesome customer service! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! More

by JUSTIN@JSXHAULING.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Akira Wood, Andrew Morey
May 31, 2024 -

Honolulu Buick GMC responded

Thanks for the glowing review, Justin! We're glad to hear Akira and Andrew provided awesome customer service at Honolulu Buick GMC Cadillac. Enjoy your new vehicle, and welcome to the GMC family! Come visit us again in the future!

May 28, 2024

Micah always provides excellent customer service. He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently More

by DNazarro
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Micah
May 28, 2024 -

Honolulu Buick GMC responded

Thanks for sharing about your experience with Micah here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 27, 2024

Kathryn Benson-Keehn was great. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. More

by DUSTINSHIMAMOTO
Recommend Dealer
Yes
Employees Worked With
Kathryn Benson-Keehn
May 28, 2024 -

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kathryn and our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 25, 2024

The service was the best. On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend t More

by HENRY.ONISHI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Micah W.
May 28, 2024 -

Honolulu Buick GMC responded

Thank you, Henry, for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Micah was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 25, 2024

Friendly, professional, and knowledgeable staff that made me and my family feel welcomed and confident in our purchase. More

by BRUCE.V
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Santiago
May 28, 2024 -

Honolulu Buick GMC responded

Thank you, Bruce, for writing this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We at Honolulu Buick GMC are glad to have you as a customer. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 24, 2024

Dealership started experience started out great but has quickly taken a turn in the wrong direction, bought a truck 8 days ago and had to take it in for service less then 34hrs later. The service departmen More

by JEEP21492.MT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Theresa Karas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Honolulu Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 22, 2024

Friendly and very helpful. This is my very first time and I love my experience. More

by hafokaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah
May 28, 2024 -

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 22, 2024

Awesome team over at GMC Honolulu. Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my se More

by NOABERRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen, Sasha
May 28, 2024 -

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justen and Sasha here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 22, 2024

Thorough diagnostic service and I appreciate that. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. More

by white.kevin.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin is a 5 star!
May 28, 2024 -

Honolulu Buick GMC responded

Thank you, Kevin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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