Hyundai of Columbia

My daughter and I purchased a used Santa Fe vehicle from this dealership on May 31, 2024. The vehicle had 4,500 miles on it and was a certified used vehicle. During the test drive we noticed the windshiel this dealership on May 31, 2024. The vehicle had 4,500 miles on it and was a certified used vehicle. During the test drive we noticed the windshield had a ding in it (from a rock perhaps). The ding had begun to spread out into four or five spiderweb cracks. We pointed this out to our salesperson and his manager. We were told this would not be a problem and the windshield would be replaced at no charge. This was on a Friday. We were told the windshield could be replaced the next week and we would be contacted then for an appointment to bring it in for repair. Long story short it is now June 12, almost two weeks later, and that promised windshield repair has not been scheduled to date. Several excuses made by several different individuals in both sales and service departments without any result. First told didn't need total replacement and repair could be done with resin, but the person who would do this repair was not there. Later told windshield needed replacing and would have to be ordered. Would call when it came in. No call as yet. A typical windshield replacement at any auto repair shop in Columbia can be done in a day. The windshield is ordered, comes in the next day, and the repair is made. By any stretch of the imagination, it should not take twelve days and nothing to show toward a replacement. Not sure why Hyundai of Columbia is dragging their feet on this windshield repair, but it brings into question their promises and fulfillment to us as customers. Disappointed with their effort to fulfill their promise to us. More

Austin is a great guy. I told him what I wanted and didn’t pressure me in any way. The dealership supports veterans and I felt like I was truly taken care of. This was the I told him what I wanted and didn’t pressure me in any way. The dealership supports veterans and I felt like I was truly taken care of. This was the easiest and best car buying experience I ever had. More

Pete took the time to understand what I wanted, and did not waste my time trying to upsell me. The management and finance staff worked to make the best deal. not waste my time trying to upsell me. The management and finance staff worked to make the best deal. More

Oscar was very professional and knowledgeable with all of our questions. Will definitely do business with Oscar again. our questions. Will definitely do business with Oscar again. More

My salesman Pete Yoder, did a wonderful job showing me the new 2024 Santa Fe. He was very informative and professional. The sales manager also was very straight forward with pricing. the new 2024 Santa Fe. He was very informative and professional. The sales manager also was very straight forward with pricing. More

Excellent people skills, made shopping experience best I ever had. Definitely sold me on dealership ever had. Definitely sold me on dealership More

Got all of my issues taken care of on my visit and only cost me $8 thank You cost me $8 thank You More

Very pleased with the service, friendliness and professionalism of Hyundai of Columbia. Will definitely recommend. professionalism of Hyundai of Columbia. Will definitely recommend. More

They are very friendly to work with. They try their best to get you what you want and in your price range. They try their best to get you what you want and in your price range. More

Pete was very polite and knowledgeable. Our experience was more than expected. Thanks for everything. Our experience was more than expected. Thanks for everything. More