INFINITI of Willow Grove

Service checkin is always efficient and quick. The service department stayed in contact with me and kept me informed. My vehicle was done on time. The loaner vehicle was waiting and clean. The service department stayed in contact with me and kept me informed. My vehicle was done on time. The loaner vehicle was waiting and clean. More

Very kind and professional , would recommend to my friends, good variety of cars nice showroom friends, good variety of cars nice showroom More

In the midst of a horrendous situation. My car was inspected last week. New battery and starter. Took almost a week to fix for various reasons. Today, Car has dead battery. Called infinity My car was inspected last week. New battery and starter. Took almost a week to fix for various reasons. Today, Car has dead battery. Called infinity and said to take an Uber for a loaner car while they sort it out. Picked up the loaner car and was called 10 minutes later and said to return it because we don’t qualify. last day of month with work deadlines and now without a car. This is the short version of a very poor service. I have owned or leased four infinities and had them serviced here over the past 15 years with decent service until today. Email me with your phone number and I will be happy to give you a blow by blow of the poor service from start to finish. after this service is finally finished, we will never be back to this dealership. Mfcav01@verizon.net More

Everyone at Faulkner Willow Grove was absolutely fabulous from the moment I walked in to the time of sale! Super thorough, welcoming and very personable! I shopped around and kept coming back because they we from the moment I walked in to the time of sale! Super thorough, welcoming and very personable! I shopped around and kept coming back because they were honest and super trustworthy! Zach, Tim and Joe…you guys are the BEST and I’m so happy with my new QX60!! More

Everyone was very professional and nice. Joe was a pleasure to work with and we were out with a new car quickly Joe was a pleasure to work with and we were out with a new car quickly More

Zach was very thorough in going through all the features of the vehicle. The financing portion went very smoothly. of the vehicle. The financing portion went very smoothly. More

My experience was great they got me a great deal and responded very fast to all my questions. I was impressed with the service. responded very fast to all my questions. I was impressed with the service. More

I appreciate the professional service and excellent job. Chris was most helpful. He responded to my email contacts in a timely manner and was very respectful. Chris was most helpful. He responded to my email contacts in a timely manner and was very respectful. More

Great dealership and a pleasure to doing business . Sales people are great and made it quick and painless experience Sales people are great and made it quick and painless experience More

The staff were welcoming and friendly. The process of purchasing my new car was quick and easy., The process of purchasing my new car was quick and easy., More