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Jessup Auto Plaza

Cathedral City, CA

4.4
466 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 466 reviews

June 01, 2024

Crappy service! ! They always say they can’t duplicate the problem. I think it’s because I have a bunch of immature people working there that don’t know what they’re More

by skincutie4us
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Richard Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

My unfortunate need for scheduling a dealer visit was handled really well by staff. Promises were made and held. It went as easy as it could have thanks to the professional team at Jessup. More

by KEN@DC.RR.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stan Sterling
May 31, 2024

Sean is the primary reason we continue to use Jessup service center. Sean keeps me informed through the process and always stands behind the work. He reviews prior service records and advises me accord More

by JERRY A
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

El mejor servicio al cliente y sienpre alludando en todo lo k se pueda Melissa es excelente.. More

by CORTESMARIBEL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
May 31, 2024

The appointment was easily scheduled, my service representative was great. And the job was finished in a reasonable time More

by mcguireden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

My service advisor is Sergio ,he is very helpful,very knowledgeable and always take care of my 2020 Escalade ESV when it comes to service or repairs .Sergio always updates me when my vehicle is in servic More

by SKMUNESHWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio/Savanna
May 31, 2024

Worked with Jesus Valenzuela…great man. ., respectful, friendly, set appointment and he followed through…very concerned with follow up call too More

by nicholas.samra
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Valenzuela
May 31, 2024

I have bought and sold many cars over the years. I must say, the experience at Jessup Chevrolet was outstanding! Fernando and the entire staff were extremely professional and well informed througho More

by ronbreiter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Anderson - Sales
May 31, 2024

Absolutely horrible service in your service department! There’s Zero communication, advisors are rude and unprofessional. More

by Dianamolina.1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
May 31, 2024

Thank you for the easiest experience of buying a car. It was wonderful and Nelson was excellent. More

by JODYRAE125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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