Ken Ganley Subaru North Olmsted

Happy Monday! I just purchased my first Subaru at Ken Ganley Subaru North Olmsted! Yasser, Gannon, and Nick were very helpful in making the entire process pretty s I just purchased my first Subaru at Ken Ganley Subaru North Olmsted! Yasser, Gannon, and Nick were very helpful in making the entire process pretty smooth! They took time to explain any questions that I had! They are a great team! I am thankful that today’s experience was positive! More

I purchased my Forester from Ken Ganley Westside Imports and now I'm the proud owner of a Subaru Outback. Jimmy made buying my new car incredibly easy. I love my Outback and will continue taking it there and now I'm the proud owner of a Subaru Outback. Jimmy made buying my new car incredibly easy. I love my Outback and will continue taking it there for service too just like I did my Forester! More

Ken Ganley Suburu has done it again with great service and representation. Thank you to Asif and Gannon for a great experience! and representation. Thank you to Asif and Gannon for a great experience! More

Gannon Ksenich, our salesperson, was fantastic. We live in Vermont but bought the car from his dealership in Cleveland, so I did the whole sales process over text and phone. He was super courteou We live in Vermont but bought the car from his dealership in Cleveland, so I did the whole sales process over text and phone. He was super courteous and made the whole thing very easy and efficient. The whole process was done in a couple days. It was also not a problem for him when I changed my mind about trading in old car and decided not to. When we drove to Cleveland to [pick up the car on weekend he had it ready to go. We highly recommend buying your subaru from him! More

Gannon spent many hours with us going over various options. He maintained a very calm and upbeat attitude throughout the long process of helping us choose the best trim option to fit our needs. I ch options. He maintained a very calm and upbeat attitude throughout the long process of helping us choose the best trim option to fit our needs. I changed my mind a number of times and finally settled on one I was happy with. Never felt any pressure to rush my decision. More

Gannon is the most pleasant car sales person one could ever ask for. He is very friendly, well versed with knowledge about Subaru vehicles, and doesn't use pressure tactics. I would definitely recommend G ever ask for. He is very friendly, well versed with knowledge about Subaru vehicles, and doesn't use pressure tactics. I would definitely recommend Gannon to anyone interested in buying or leasing a Subaru. More

Very helpful and personable. Listened to our vehicle requirements and helped reaffirm our choices on make and model. Listened to our vehicle requirements and helped reaffirm our choices on make and model. More

I had a great, low stress car buying experience. Candace was knowledgable, efficient and friendly. I especially appreciated that the pricing was fair and there were no “gotcha” charges that car buye Candace was knowledgable, efficient and friendly. I especially appreciated that the pricing was fair and there were no “gotcha” charges that car buyers fear. Will be back in the future. More

Candace was great to work with! She was very knowledgeable, friendly, and patient with my indecisiveness. I would definitely recommend her to anyone looking for a new car! She was very knowledgeable, friendly, and patient with my indecisiveness. I would definitely recommend her to anyone looking for a new car! More

My car was in one of the other Ganley dealers for a service so I took the opportunity to visit this dealership as I'm in the market for a new car and wanted to check it a WRX. After hearing inside, I w service so I took the opportunity to visit this dealership as I'm in the market for a new car and wanted to check it a WRX. After hearing inside, I waited a couple of minutes before an employee greeted me and asked what I needed help with. After telling her, she Said she was going to get somebody to help me and went away. She came back after maybe 5 minutes and said no one was there to help but there would be people coming back soon, so I waited. And waited. I had a nice conversation with another customer about his upcoming 80th birthday while his wife, who was clearly not happy about whatever service she was received was yelling at another employee. After another 10 minutes the original employee I talked to can't back, looking a little embarrassed, and apologized for the wait, but still no one could help me. I saw her talking to a could of other employees who had come into the building, all of them said they weren't available, After about 15 minutes of waiting, I just left, disappointed that I couldn't see the car I wanted to see. Not being able to get the very basic things of helping a customer see a car seems to be pretty typical for Ganley and almost the same thing happened at their Honda dealership right after I left this dealership. It's hard to give anything other than 1 star when all you do is stand around waiting for somebody to help you. More