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Kia of Lansing
Lansing, MI
2,775 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,775 reviews
Verified Customer
Helpful May 31, 2024
Never received call about parts that were ordered to fix a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. More
by berryfam04
Employees Worked With
Service
May 31, 2024
Nice people but hard to get them to answer the phone to set up an apt. set up an apt. More
by Cakebaker75
Employees Worked With
May 30, 2024
Helpful service tech and sales person. Speedy service and convenient and reliable ride service. Straight forward pricing and thorough explanation of what was fixed. Speedy service and convenient and reliable ride service. Straight forward pricing and thorough explanation of what was fixed. More
by STACYMELLOR
Employees Worked With
Jeff
May 29, 2024
I had a horrible experience today for a scheduled service appointment. Arrived at 2:20:pm for 2:30 appointment. Told it would be 2 hours as they were running behind. Left dealership at 4:50 pm. This is r appointment. Arrived at 2:20:pm for 2:30 appointment. Told it would be 2 hours as they were running behind. Left dealership at 4:50 pm. This is ridiculous. Service manager told me they were over scheduled but no one called to tell me. They seriously need additional staff and protocols to mitigate such situations. More
by marykaykuerth
Employees Worked With
Andy
May 28, 2024
Friendly. No pushy sales. Easy to work with. I am a repeat customer and will be again. No pushy sales. Easy to work with. I am a repeat customer and will be again. More
by LBOND0
Employees Worked With
May 27, 2024
Efficient and timely in their actions and responses to our questions. Easy to deal with our questions. Easy to deal with More
by gkps9491
